Summary
Overview
Work History
Education
Skills
Timeline
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Ebrahim Mohamad

Iowa City,IA

Summary

Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings.

Overview

6
6
years of professional experience

Work History

Sales Agent

Self Employed
08.2019 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Explained features and advantages of products to promote sales.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Agent

Mass Markets
05.2018 - 02.2021
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Resolved caller issues quickly and thoroughly.

Education

Bachelor of Arts - Enterprise Leadership

University of Iowa
Iowa City, IA
05.2024

Skills

  • Product Demonstrations
  • Strategy Development
  • Decision making
  • Attention to detail
  • Emotional intelligence
  • Adaptability to change

Timeline

Sales Agent

Self Employed
08.2019 - Current

Agent

Mass Markets
05.2018 - 02.2021

Bachelor of Arts - Enterprise Leadership

University of Iowa

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Ebrahim Mohamad