Ebru Barak
Willingboro,USA
Summary
Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.
Overview
9
9
years of professional experience
Work History
Amazon Fulfilment Dispatcher
Hukumran LLC
Burlington , NJ
08.2024 - Current
- Arranged for repairs to restore service and schedules.
- Monitored personnel or equipment locations and utilization to coordinate service and schedules.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
Healthcare Insurance Agent
BAYADA Home Health Care
Perth Amboy, NJ
05.2019 - 11.2022
- Monitored clients' insurance coverages to ensure changing needs were met.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Assessed customer risk levels and recommended appropriate coverage options.
Key Holder/Assistant Manager
Lord & Taylor
Freehold, NJ
03.2019 - 08.2021
- Tracked stock movement to ensure availability of merchandise for customers.
- Assisted customers with product selection and resolving complaints.
- Trained, managed and motivated employees to promote professional skill development.
- Built lasting client relationships by organizing and planning sales events.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Counted and balanced registers.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Store Asst. Manager
Yankee Candle Company
Freehold, NJ
06.2016 - 03.2017
- Recruited and hired qualified candidates to fill open positions.
- Developed and implemented strategic plans to achieve company objectives.
- Conducted performance reviews for team members.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor's Degree - Business Administration and Management
Berkeley College
Woodbridge, NJ04.2024
Skills
- Driver communication
- Route navigation
- Call handling
- Time management
- Traffic monitoring
- Dispatching field personnel
- Data entry
Timeline
Amazon Fulfilment Dispatcher
Hukumran LLC
08.2024 - Current
Healthcare Insurance Agent
BAYADA Home Health Care
05.2019 - 11.2022
Key Holder/Assistant Manager
Lord & Taylor
03.2019 - 08.2021
Store Asst. Manager
Yankee Candle Company
06.2016 - 03.2017
Bachelor's Degree - Business Administration and Management
Berkeley College