Ebu Boswell
Brooklyn
Summary
Professional hospitality expert with proven skills in mixing and serving beverages/food, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
Junior's Cheesecake
04.2024 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Server
Imani's Grill and Bar
04.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Events Team Member (Bartender/Server) (Seasonal)
Modernhaus (Soho)
08.2022 - 01.2023
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bartender/Server
Catfish (Cajun Cuisine)
10.2018 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Server
Brooklyn Burgers & Beers (Seasonal)
01.2021 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Boosted beverage sales, designing and promoting range of signature cocktails.
Education
Associate of Applied Science - Business Management
Broward College
Fort Lauderdale, FLHigh School Diploma -
South Plantation High School
Plantation, FL06-2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Service-oriented mindset
- Handling difficult customers
- Team training and development
Certification
- ServSafe Food Handler's Certification
ABC Bartending Certificate (Ft.Lauderdale, FL.)
Alcohol Certification & Bartending License
Timeline
Bartender/Server
Junior's Cheesecake
04.2024 - 01.2025
Bartender/Server
Imani's Grill and Bar
04.2023 - 01.2024
Events Team Member (Bartender/Server) (Seasonal)
Modernhaus (Soho)
08.2022 - 01.2023
Bartender/Server
Brooklyn Burgers & Beers (Seasonal)
01.2021 - 05.2021
Bartender/Server
Catfish (Cajun Cuisine)
10.2018 - 10.2022
- ServSafe Food Handler's Certification
Associate of Applied Science - Business Management
Broward College
High School Diploma -
South Plantation High School
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