Dynamic professional with a proven track record in customer service and teamwork. Skilled in problem-solving and effective communication, consistently delivering results in fast-paced environments.
Overview
20
20
years of professional experience
Work History
CSSR
Safelite Autoglass
Chandler, AZ
03.2021 - 12.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
ASM
Taco Bell
Chandler, AZ
09.2018 - 02.2021
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Excellent communication skills, both verbal and written.
ASM
Burger King
Apache Junction, AZ
11.2005 - 12.2019
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Led team in daily operations to ensure adherence to company policies and procedures.
Analyzed operational processes, identifying areas for improvement and streamlining workflows.
Oversaw inventory management, ensuring optimal stock levels and reducing waste through strategic ordering practices.
Collaborated with upper management on developing strategic initiatives aligned with organizational goals.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZ
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Accomplishments
Promoted products and encouraged customers to upgrade their existing product plans.
Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.