Venkata Puvvada
Celina
Overview
15
15
years of professional experience
1
1
Certification
Work History
Substitute Secretary
ESS
03.2022 - Current
- Maintaining School records including attendance, admissions and transfers
- Answering calls and inquiries from students, teachers, and parents
- Handling correspondence with teachers and staff
Term Insurance Agent — Customer Relation Representative
HDFC
09.2020 - 03.2022
- Establish customer relationships and follow up with customers as needed
- Identifying customer needs and Suggesting market appropriate products(sales) and services
- Responded to incoming calls and emails related to insurance inquiries, coverage
Cashier
Indian Groceries
Edison, NJ
12.2018 - 04.2020
- Managing transactions with customers using cash registers
- Scanning goods and ensuring the correct price
- Collecting payments in cash or credit
Lab Coordinator
Vector Institute
01.2010 - 06.2013
- Company Overview: India
- Assisting students with the technical queries regarding their academic assignments
- India
Education
Bachelor of Engineering - Electrical and Electronics Engineering
Anurag College of Engineering
09.2009
Skills
- Communication
- Quick learning
- Adaptability
- Problem-Solving
- Time Management
- Empathy
- Zendesk
- Ms Excel
- Google Suite
- Microsoft 365
- CRM systems
- 50 WPM typing speed
Certification
Microsoft certified 365 administrator
Timeline
Substitute Secretary
ESS
03.2022 - Current
Term Insurance Agent — Customer Relation Representative
HDFC
09.2020 - 03.2022
Cashier
Indian Groceries
12.2018 - 04.2020
Lab Coordinator
Vector Institute
01.2010 - 06.2013
Bachelor of Engineering - Electrical and Electronics Engineering
Anurag College of Engineering
Microsoft certified 365 administrator