Microsoft Office
Ashley Young
Business Management
Six Mile Run,PA
Summary
Skilled at building relationships with employees and customers. Versatile Operations Administrator successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Variable Operations Administrator
Thomas Chevrolet, Inc
Bedford, PA
07.2020 - Current
- Implemented and streamlined funding processes around new business structure to ensure efficient and effective daily processes.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Set up, stored and updated customer files, department records and regulatory/state paperwork.
- Prepared tax and title documents to submit all legal transfer work to DMV.
- Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
- Evaluated current operational practices and suggested improvement strategies.
- Motivated and trained employees to maximize team productivity.
- Assisted Talent Acquisitions by documenting key processes and procedures and security protocols.
- Supported accounting and sales teams by handling all administrative tasks.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
- Used CVR and CDK to prepare monthly reconciliation of bank accounts and take corrective actions on deviations.
Finance Manager
Full Performance Marine
James Creek, PA
04.2018 - 07.2020
- Entering invoices into the marine software the dealership utilizes is another responsibility.
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
- Observed strict confidentiality rules to maintain data integrity and protect clients.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Assisted with event planning, including associated travel and logistical arrangements.
- Reported financial data and updated financial records in ledgers and journals.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed office inventory and ordered new supplies when items were running low.
- Recruited and screened qualified potential employees.
- Evaluated competitor data and statistics to develop business investment strategy and drive growth.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
Office Assistant
Blair County HomeMakers
Altoona, PA
09.2017 - 04.2018
- Onboarding and Offboarding of employees and consumer: (Recruited and screened qualified potential employees, managed employee exit interviews and paperwork, improved productivity initiatives while coordinating itineraries and scheduling appointments, posted positions through approved recruitment channels, and organized new employee orientation schedules for all new hires.)
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Answered and directed outbound and inbound phone calls per day.
- Created and completed personnel action forms for all hires, terminations, title changes and terminations.
- Maintained and scheduled complex calendars.
- Tracked various statistics and kept detailed records to support human resources department.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Maintained staff directory and company policy handbook for human resources department.
- Executed record filing system to improve document organization and management.
Education
Bachelor of Science - Business Administration And Management
Purdue Global University
Remote 02.2017 - 06.2021
High School Diploma -
Tussey Mountain High School
08.2010 - 06.2014
Skills
Proficient in dealership software
Customer engagement
Verbal and written communication
Financial administration
Coaching and mentoring
Business Development
Staff training/development
Product development
Report preparation
Creative problem solving
Performance reviews
Coaching and training
Human resources knowledge
Software
CDK
QuickBooks
Paylocity
Certification
Certified Notary Public, Commonwealth of PA - Commission Expires January 21, 2023
Coaching Volleyball
I have volunteered at Tussey Mountain High School on and off for about 5 years coaching Junior High, Junior Varsity, and Varisty teams. One year I was the Junior Varsity coach and had one of the best seasons in years!
Timeline
Variable Operations Administrator
Thomas Chevrolet, Inc
07.2020 - Current
Finance Manager
Full Performance Marine
04.2018 - 07.2020
Office Assistant
Blair County HomeMakers
09.2017 - 04.2018
Bachelor of Science - Business Administration And Management
Purdue Global University
02.2017 - 06.2021
High School Diploma -
Tussey Mountain High School
08.2010 - 06.2014