Jason Caldwell
Charlotte,NC
Summary
Customer-focused professional with strong analytical skills and a passion for exceptional service. Expert in resolving concerns, enhancing satisfaction, and driving positive outcomes. Technically adept, data-driven, and a proactive problem-solver who thrives both independently and collaboratively.
Overview
24
24
years of professional experience
Work History
Operations Team Member
Sweet Relish Automotive Software
Davidson, NC
07.2022 - Current
- Manage and optimize dealership software systems for operational efficiency
- Troubleshoot software issues and provide support to dealership teams
- Streamline workflows and improve processes through technology-driven solutions
- Train and assist teams in software utilization
Youth Director
Mint Hill Baptist Church
Mint Hill, NC
03.2018 - 03.2023
- Developed and led youth programs in collaboration with church leadership
- Organized outreach initiatives to engage members and new participants
- Managed ministry budgets and financial planning
- Assisted senior pastors in worship services and community events
Project Manager
Premier Workforce
Cornelius, NC
03.2018 - 07.2022
- Led retail construction projects, remodels, and department setups
- Coordinated with teams to ensure timely project execution
- Managed vendor and contractor relations for fixture installations
- Tracked project milestones and maintained client relationships
Store Manager
Walgreens
Charlotte, NC
04.2001 - 02.2018
- Advanced from Cashier to Store Manager over a 16-year tenure
- Earned district-wide recognition for highest Net Promoter Scores (NPS) three times
- Led community outreach events and strengthened local engagement
- Recruited, trained, and developed high-performing teams
- Implemented sales strategies while minimizing shrinkage
Education
Associate of Arts - Business Administration
Central Piedmont Community College
Charlotte, NCSkills
- Software and Operations Management – Expertise in dealership software, troubleshooting, and workflow optimization
- Leadership and Team Development – Strong background in team growth, project execution, and strategic leadership
- Customer and Community Engagement – Skilled in customer service, relationship building, and outreach initiatives
- Financial and Budget Oversight – Proficient in budgeting, financial planning, and operational cost management
Timeline
Operations Team Member
Sweet Relish Automotive Software
07.2022 - Current
Youth Director
Mint Hill Baptist Church
03.2018 - 03.2023
Project Manager
Premier Workforce
03.2018 - 07.2022
Store Manager
Walgreens
04.2001 - 02.2018
Associate of Arts - Business Administration
Central Piedmont Community College
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