Kayla Oladokun
Tampa,FL
Summary
Dynamic Account Manager with a proven track record at Vizergy Digital Marketing, enhancing digital visibility for over 60 Marriott hotels. Recognized for exceptional client relationship building and leveraging digital performance platforms for strategic insights. Commended for leadership in diversity initiatives at Nike, blending exceptional verbal communication and team management skills to drive notable achievements and common goals.
Overview
5
5
years of professional experience
Work History
Account Manager
Vizergy Digital Marketing
03.2023 - Current
- Organized and successfully performed digital marketing initiatives for over 60 Marriott hotels, handling a comprehensive portfolio of various Marriott brand hotels and creating meaningful relationships with individual clients and management companies.
- Reviewed detailed reports, organized and led monthly client meetings to present curated insights, identify trends on a month-over-month and year-to-date basis, and align these metrics with each client’s marketing goals.
- Managed white-label accounts for Marriott Digital Services, leveraging a deep understanding of the company’s processes to build and nurture strong, trust-based relationships with clients.
Digital Marketing Coordinator
Vizergy Digital Marketing
04.2024 - 10.2024
- Supported a team of 8 digital managers overseeing more than 400 hotels, helping to complete tasks that ensured effective client communication and optimal project performance.
- Routinely and proactively updated Marriott hotel websites to ensure sites adhered to brand standards, while also aligning with the hotel's specific goals to present the property in the best possible light.
- Acquired in-depth knowledge and expertise in a range of digital marketing systems and applications, including Koddi, Expedia, Pipeline, Salesforce, Semrush, Marriott brand systems, Microsoft Office, Adobe Analytics, and Google tools (Ads, Analytics, and Trends), through thorough research and proactive problem-solving.
Diversity Equity & Inclusion Captain
Nike
01.2020 - 03.2023
- One of 25 plus managers, leaders and athletes chosen to create, inspire, and lead the Nike retail spaces into a more diverse and inclusive workplace, resulting in positive open discussion between the 13 district stores.
- Created and led an open discussion on topics like Black Lives Matter and women's history month via zoom and in person, resulting in positive feedback and recognition from district leaders and peers.
- Rewarded the opportunity to chat with other Coaches in the district, as well as their leads and associates, to collaborate on special projects for the South Florida district, resulting in being asked to lead the DE&I initiative for the whole region.
Retail Sales Specialist
Nike
09.2019 - 03.2023
- Delivered exceptional customer service by offering expert product insights and enrolling customers in the rewards program, leading to over 900 positive survey responses.
- Led and trained a team of 80+ associates on strategies to market underperforming items, optimize merchandising, and deliver exceptional and knowledgeable customer service.
- Led a team of 20+ associates to consistently meet daily goals and metrics, despite operating with three fewer manager, resulting in the store's best year ever, generating $5.5 million in sales and being awarded MVP of the year.
Education
Bachelor of Science - Advertising
University of Florida
Gainesville, Florida12-2022
Skills
- Account Management
- Client Account Management
- Customer Service and Relationship Building
- Navigating Marketing Databases
- Proficient in Google Analytics, Ads and Trends
- Detail-oriented and Proactive
- Team-Focused Mentality
- Social Media Management Experience
- Proficient in Microsoft Platforms
- Written Communication
- Verbal Communication
- Time Management
Timeline
Digital Marketing Coordinator
Vizergy Digital Marketing
04.2024 - 10.2024
Account Manager
Vizergy Digital Marketing
03.2023 - Current
Diversity Equity & Inclusion Captain
Nike
01.2020 - 03.2023
Retail Sales Specialist
Nike
09.2019 - 03.2023
Bachelor of Science - Advertising
University of Florida
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