Ecense Bryant
Arlington,VA
Summary
Dedicated and detail-oriented professional with versatile experience in administrative support, customer service, and event coordination. Proven ability to manage front desk operations in a county Facilities and Operations Office, delivering efficient scheduling, responsive communication, and organizational excellence. Strong background in customer interaction and satisfaction, gained through roles as a Cashier and Party Host, Skilled in handling inquiries, maintaining records, and facilitating communication between departments. Known for professionalism, strong organizational skills, and the ability to create a welcoming and efficient environment for staff and visitors alike.
Overview
7
7
years of professional experience
Work History
Facilities And Operations, Front Desk
Arlington Public Schools
09.2022 - Current
- Improved overall experience by maintaining a clean and welcoming reception area.
- Handled sensitive information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- scheduled interviews and appointment for staff
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Harris teeter
06.2020 - 07.2021
- Answered customers questions about products or services
- Report issues with equipment
- Calculate and return change when required by the payment method
- Followed correct bagging procedures
- Reconcile cash drawers and sales receipts
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Party instructor/receptionist
J.W tumbles
01.2018 - 01.2020
- Company Overview: No longer in business
- Set up birthday party for kids
- Organize and Plan birthday parties
- Plan activities for kids to do
- Set up obstacles using play mats, toys, slides, bouncy balls, play pit
- Decorated and Set up tables for food and served kids
- Clean up before and after every party
- Answered phone calls
- Promoted classroom safety, collaboration, and best practices.
Education
High school diploma -
Washington Liberty High School
Arlington, Va06.2021
Skills
- Critical thinking
- Problem solving
- Work ethic and integrity
- Guest inquiries
- Reports and documents
- Records maintenance
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Written and verbal communication
Timeline
Facilities And Operations, Front Desk
Arlington Public Schools
09.2022 - Current
Cashier
Harris teeter
06.2020 - 07.2021
Party instructor/receptionist
J.W tumbles
01.2018 - 01.2020
High school diploma -
Washington Liberty High School
Similar Profiles
Kwabena akowuahKwabena akowuah
Assistant Night Custodian Building Supervisor at Arlington Public Schools, Arlington High SchoolAssistant Night Custodian Building Supervisor at Arlington Public Schools, Arlington High School
Lei ZhangLei Zhang
K-12 Substitute Teacher at Arlington Public Schools, Arlington High SchoolK-12 Substitute Teacher at Arlington Public Schools, Arlington High School
Deborah Ford Phd, LPC,LMFTDeborah Ford Phd, LPC,LMFT
Counselor Private Practice and School at Arlington Public Schools, Arlington High SchoolCounselor Private Practice and School at Arlington Public Schools, Arlington High School
Katherine M. CarboKatherine M. Carbo
Instructional Assistant at Arlington Public Schools, Montessori Public SchoolInstructional Assistant at Arlington Public Schools, Montessori Public School
Daniel S. PoolerDaniel S. Pooler
Server at Various RestaurantsServer at Various Restaurants