Summary
Overview
Work History
Education
Skills
Gardening and flower design
Timeline
Generic

Neha Reddy

Frisco,TX

Summary

Focused on maintaining smooth and orderly front desk operations. Handles high volume of visitors efficiently. Familiar with completing diverse administrative tasks and special projects.


Hospitality leader highly familiar with audit processes and procedures. Focused on maintaining professionalism and company standards across front desk operations. Effective communicator with strong organizational skills.

Overview

1
1
year of professional experience

Work History

Front Desk Operations

Holiday Inn Express Hotel
06.2023 - 08.2023
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Coordinated audit tasks among night shift team members to cover front desk operations.
  • Maintained and updated security protocols for front desk operations.

Front Desk Agent

Holiday Inn Express Hotel Suites
05.2022 - 07.2022
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

Associate of Arts - Humanities

Wayland Baptist University
Plainview, TX
05.2024

High School Diploma -

Heritage High School
Frisco, TX
05.2017

Skills

  • Conflict Resolution
  • Adaptability
  • Decision Making
  • Critical Thinking

Gardening and flower design

Since taking an elective flower design course in high school, I've been fascinated in this profession. I find great pleasure in flower arrangements and the design process itself. I have always enjoyed doing this as a hobby in my spare time, even though I have never worked in this sector. I see it as my creative outlet, and I would be grateful to work for you!

Timeline

Front Desk Operations

Holiday Inn Express Hotel
06.2023 - 08.2023

Front Desk Agent

Holiday Inn Express Hotel Suites
05.2022 - 07.2022

Associate of Arts - Humanities

Wayland Baptist University

High School Diploma -

Heritage High School
Neha Reddy