Jennifer Vinceslio
Hobe Sound,FL
Overview
28
28
years of professional experience
Work History
Front Desk Operations
Archfield Funding
Palm Beach Gardens, FL
- Managed front desk operations, ensuring efficient greeting and directing of clients and visitors.
- Coordinated appointment scheduling, optimizing calendar for executive team meetings.
- Handled multi-line phone system, providing prompt assistance to client inquiries.
- Organized office supplies inventory, streamlining procurement processes for cost-effectiveness.
Front Desk Receptionist/loan Officer Assistant
Fidelity Funding Mortgage Corp.
Stuart, FL
03.2014 - Current
Service Manager
Wells Fargo
Hobe Sound, FL
04.2006 - 02.2013
- Led service operations to enhance customer satisfaction and drive engagement.
- Developed and implemented training programs for staff to improve service delivery standards.
- Collaborated with cross-functional teams to streamline workflows and optimize resource allocation.
- Analyzed service metrics to identify trends and drive strategic improvements in performance.
Back Office Assistant
Publix
Hobe Sound, FL
02.1998 - 10.2006
- Managed inventory systems to ensure timely restocking and organization of back office supplies.
- Processed vendor invoices and facilitated accurate payment transactions for operational efficiency.
- Coordinated communication between departments to streamline workflow and improve service delivery.
- Implemented filing systems that enhanced document retrieval speed and reduced processing time.
Education
High School Diploma - undefined
Southfork High School
Stuart, FLHigh School Diploma - undefined
Southfork
Stuart, FLSkills
Customer service and client relations
Front desk and receptionist
Coordinate loan files on time for loan closing
Administrative assistant
Cash handling and transactions
Purchasing inventory
Personal assistant
Timeline
Front Desk Receptionist/loan Officer Assistant
Fidelity Funding Mortgage Corp.
03.2014 - Current
Service Manager
Wells Fargo
04.2006 - 02.2013
Back Office Assistant
Publix
02.1998 - 10.2006
Front Desk Operations
Archfield Funding
High School Diploma - undefined
Southfork High School
High School Diploma - undefined
Southfork