ERICA CHAVEZ
Liberal,KS
Summary
Compassionate Outreach Care Specialist known for high productivity and efficient task completion. Possess specialized skills in community engagement, crisis intervention, and resource coordination. Excel in empathy, communication, and problem-solving to effectively support and connect individuals with necessary services. Bring passion for helping others and ability to thrive in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Outreach Care Specialist
Elevance Health
Remote, ks
11.2024 - Current
- Facilitated communication between patients and healthcare providers.
- Assisted in implementing health initiatives aligned with company goals.
- Developed relationships with community organizations for resource sharing.
Care Coordinator
Genesis Family Health
Liberal, USA
04.2022 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Early Head Start Home Visitor
Headstart
Liberal, USA
01.2019 - 03.2022
- Advanced parents' understanding of child development milestones through ongoing assessments and progress updates.
- Provided families with information on appropriate nutrition, health and safety practices to enhance overall well-being and prevent potential health issues.
- Facilitated connections among families in the program by organizing group socializations, fostering a sense of community and shared support.
Paraprofessional
USD 480 Liberal
Liberal, USA
08.2013 - 12.2018
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Education
High School Diploma -
Perryton High School
Perryton, TXSkills
- Documentation
- Organizational Skills
- Scheduling
- Healthcare communication
- Case management
- HIPAA compliance
- Patient advocacy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Outreach Care Specialist
Elevance Health
11.2024 - Current
Care Coordinator
Genesis Family Health
04.2022 - Current
Early Head Start Home Visitor
Headstart
01.2019 - 03.2022
Paraprofessional
USD 480 Liberal
08.2013 - 12.2018
High School Diploma -
Perryton High School