Lorna E. Kachaje
Norcross,GA
Summary
To obtain a position utilizing current work experience and educational background Dedicated healthcare professional adept at coordinating training, paperwork and specific community-based resources. Exceptional communication and planning abilities with an organized and thorough nature.
Overview
11
11
years of professional experience
Work History
Outreach Care Specialist
Amerigroup
Atlanta, GA
10.2013 - 01.2020
- Maternal Child Services Utilize Reports to document case and maintain Compliance Review of member’s eligibility in benefits system Collaboratively work with other Departments Assist members with scheduling medical follow up appointments Utilize reports to document case and maintain compliance Provide excellent customer service principles DHS-NorthWest Metro Region Fulton County DFCS.
Medicaid Eligibility Specialist
Donald Lee Hollowell Parkway
Atlanta, GA
06.2010 - 10.2013
- Organizing and documenting eligibility information Verified member’s eligibility in Georgia Medicaid Portal Attend trainings related to Medicaid and Medicare regulations Adhering to HIPPA laws Input eligibility data Process cases in a timely manner.
- Managed processing of all benefits applications, including those for financial assistance and food stamps.
Vocational Advisor
Madison Center
South Bend, IN
06.2009 - 12.2009
- Collaborate with Vocational Rehab counselor to develop IPP Coordinate with case manager to schedule client therapy appointment Distribute client medical records and case notes to client care coordination team Locate community resources that will support client recovery Responsible for coordinating follow up care for client after hospitalization Maintain client’s confidentiality.
- Performed initial screenings and applicant intake.
- Managed communication between program applicants and staff.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Instructed individuals in career development techniques, such as job search and application strategies, resume writing and interview skills.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Education
Bachelor of Science - Journalism, Public Relations
Ball State University
Skills
- Benefits
- Counselor
- Client
- Excellent customer service
- Notes
- Organizing
- Scheduling
- Public outreach
- Community-based resources
- Assignment management
- Supervisory experience
Timeline
Outreach Care Specialist
Amerigroup
10.2013 - 01.2020
Medicaid Eligibility Specialist
Donald Lee Hollowell Parkway
06.2010 - 10.2013
Vocational Advisor
Madison Center
06.2009 - 12.2009
Bachelor of Science - Journalism, Public Relations
Ball State University
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