Ecko Bausley
Pingreegrove,Illinois
Summary
Dynamic and dedicated team player with a proven track record at Clean Eatz Cafe, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Proficient in POS systems and committed to maintaining a safe and organized work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Clean Eatz Cafe
Algonquin, IL
07.2025 - Current
- Assisted in food preparation and presentation, ensuring adherence to health standards.
- Maintained cleanliness of workstations and dining areas, enhancing customer experience.
- Collaborated with team members to optimize workflow during peak hours.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely, adhering to safety protocols and procedures.
- Supported inventory management by tracking supplies and assisting with restocking efforts.
- Participated in training sessions for new team members, sharing best practices and techniques.
- Contributed to menu development ideas based on customer feedback and preferences.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Cashier
MOD Pizza
11.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale system.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels at registers, alerting management to restock needs proactively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
Arby's
Hampshire, IL
12.2021 - 05.2024
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
Education
Sociology
Elgin Community College
Elgin, ILHigh School Diploma -
Hampshire Highschool
Hampshire, TN05.2025
Skills
- Google drive
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Attention to detail
Collaboration and teamwork
Following instructions
Cash handling
Cleaning
Flexible schedule
Workplace safety
Money handling
Computer skills
Heavy lifting
Creativity and innovation
Organizing work stations
Goal setting and achievement
Product knowledge
Complex Problem-solving
Complaint resolution
Team building
POS systems
Safety
Teamwork
Confidentiality understanding
Google drive
Certification
Food handler’s certificate
Timeline
Team Member
Clean Eatz Cafe
07.2025 - Current
Cashier
MOD Pizza
11.2024 - 07.2025
Team Member
Arby's
12.2021 - 05.2024
Sociology
Elgin Community College
High School Diploma -
Hampshire Highschool