Ed Fisher
North Hills
Summary
Dedicated shop owner with strong customer service skills and experience in vendor negotiation. Expertise in vehicle maintenance and cost estimation. Committed to enhancing profit margins and ensuring customer satisfaction.
Overview
21
21
years of professional experience
Work History
Shop Owner
4 Wheel Specialties Unlimited
North Hills
02.2005 - Current
- Handled customer inquiries, complaints, and returns professionally.
- Directed and managed employees to consistently meet performance targets.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Estimated costs of vehicle repair.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
Education
High School Diploma -
James Monroe
North Hills, CA06-1978
Skills
- Cost estimation
- Brake inspection
- Parts ordering
- Vendor negotiation
- Suspension systems
- Vehicle test drives
- Servicing vehicles
- Steering systems
- Differential repair
- Repairs
- Component repairs
- Welding and fabrication
- Air conditioning systems
- Road-worthiness evaluations
- Chassis repair
- Transfer case repair
Timeline
Shop Owner
4 Wheel Specialties Unlimited
02.2005 - Current
High School Diploma -
James Monroe