Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
References
References
Hi, I’m

Eda Balgobin

Houston,Texas

Summary

As a result of extensive experience and exposure to responsibilities in all aspects of customer service within the financial and retail industries, will find to be a self-motivated individual fostering a work ethic of high caliber. Tenacity has rendered an asset to the organizations by which have been employed. In addition, possess excellent analytical and decision-making skills and have proven to work well under pressure while maintaining composure in stressful situations. Accurate Senior Analyst with exceptional teamwork, leadership, and communication skills. Over 16 years of experience working on large-scale projects and handling daily operational requests. Exceptional technical understanding to meet project deadlines. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Overview

38
years of professional experience

Work History

DHL Express

Senior Analyst
01.2021 - Current

Job overview

  • I fostered enhanced partnerships with external stakeholders through prompt communication and teamwork. I ensured efficient month-end closings by reconciling accounts and resolving discrepancies quickly. I refined financial reporting to support decision-making with clear, concise analyses and summaries. I educated junior analysts on best practices in financial modeling, thereby enhancing the team's capabilities. I conducted in-depth financial analyses to identify operational changes, trends, and areas for improvement. I contributed to successful deal-making by creating comprehensive financial models and projections. I increased profitability by proposing cost-saving measures and strengthened cash flow management by meticulously tracking accounts receivable. Additionally, I mentored junior analysts, promoting their professional development and improving overall team performance.

MACY'S

Senior Retail and Sales Specialist
06.2013 - 03.2020

Job overview

Opened and closed the store, which included counting cash, opening and closing cash registers, and creating staff assignments. Received and processed cash and credit payments for in-store purchases. Placed special merchandise orders for customers. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers, fostering an inviting culture. Maintained friendly and professional customer interactions. Exceeded targeted sales goals by 200%.

SUMMIT MORTGAGE

Loan Officer
06.1996 - 02.1999

Job overview

  • Conducted maintenance for Treasury Management Auto-pay system
    Generated financial analysis reports for commercial real estate, borrower financial statements, lease assessments, and market research
    Managed the loan origination process, include procurement of credit reports, appraisals, and preliminary title reports
    Offered professional financial guidance on mortgages, educational loans, and personal loans
    Upheld strictest confidentiality regarding bank records and client information
    Guided clients in choosing suitable loan products, enhancing customer satisfaction.

CANADA TRUST [TD CANADA TRUST]

Bank Lender Specialist
04.1986 - 06.1996

Job overview

  • Performed daily maintenance of loan applicant database
  • Assisted senior-level credit officers with complex loan applications
  • Performed ceiling maintenance of Treasury Management Auto-pay product
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports
  • Researched insurance information and flood certificates
  • Negotiated contracts with outside providers to minimize costs to company and customers
  • Built partnerships with local organizations to increase company offerings and improve services
  • Examined Deeds of Trust to determine grantor, grantee, trustee and loan amount
  • Accurately utilized Redline format to draft and review General Counsel agreements.

Education

ESCOFFIER CULINARY SCHOOL
Houston, Texas

Chef Certification from Culinary Arts
02.1998

University Overview

HUMBER COLLEGE
Toronto, Canada

Some College (No Degree)

University Overview

Completed 3 year of Computer Science

  • Continuing education in Computer Science

COURENTYNE COMPREHENSIVE SECONDARY
Berbice, Guyana

Secondary School Diploma from High School Diploma
05.1979

University Overview

Skills

  • High-performing sales expertise
    Expertise in Experian Strategy Management software
    Exceptional customer service skills
    Background in Hyperion software
    Expertise in cash handling
    Knowledgeable in VA loan processes
    Proficient in debt and credit management
    Outstanding communication skills, both written and verbal
    Proficiency in Microsoft Office Suite (Word, Excel, etc)
    Familiarity with Equifax Application Engine
    Skilled in data analysis
    Analytical thinker

Accomplishments

Accomplishments
  • Implemented several strategies that successfully increased sales and improved client retention rates while employed by Canada Trust
  • Promoted to Senior Loan Officer after 12 months of employment while employed by Secure Mortgage

Languages

Spanish
Professional Working

Timeline

Senior Analyst
DHL Express
01.2021 - Current
Senior Retail and Sales Specialist
MACY'S
06.2013 - 03.2020
Loan Officer
SUMMIT MORTGAGE
06.1996 - 02.1999
Bank Lender Specialist
CANADA TRUST [TD CANADA TRUST]
04.1986 - 06.1996
ESCOFFIER CULINARY SCHOOL
Chef Certification from Culinary Arts
HUMBER COLLEGE
Some College (No Degree)
COURENTYNE COMPREHENSIVE SECONDARY
Secondary School Diploma from High School Diploma

References

References
AVAILABLE UPON REQUEST

References

References
AVAILABLE UPON REQUEST
Eda Balgobin