Eddarwin Coleman
Pensacola,FL
Summary
Results-oriented professional with a Masters in Social Work (MSW) and exceptional attention to detail. Experienced in diverse cultures and disciplines. Holds an active SECRET Clearance and possesses strong computer skills including HMIS, Senty file, Share Point, Adobe, Excel, and Outlook.
Overview
41
41
years of professional experience
Work History
HMIS Coordinator/Case Manager
90Works
Pensacola, FL
10.2021 - Current
- Technical and analytical support to HMIS Program Manager with data quality and database projects.
- Create and revise forms and tools ensuring compliance with US Department of Housing and Urban Development (HUD) regulations dictating HMIS
- Produce reports for funding, including HUD, community, and administrative activities as they relate to HMIS.
- Complete and maintain required case management forms required by agency and Veteran's Administration (VA) according to outlined requirements and policies
- Assess client's eligibility for appropriate agency programs in coordination with VA programs, such as rent and utility assistance.
- Intensive case management and social work experience with Veterans experiencing homelessness
- Identification of client barriers and strengths
- Identify eligible housing and services appropriate for Veterans and their Families' needs.
- Ensure programs and providers are in adherence to applicable federal and local housing regulations, laws, and standards.
- Ability to work effectively in diverse settings.
- Attend trainings related to best practices in case management so that up-to-date knowledge is maintained.
- Adhere to ethical standards outlined by relevant professional and regulatory organizations when providing services to clients.
MSW Clinical Intern
90Works
Pensacola, FL
02.2021 - 08.2021
- Collect customer eligibility documentation to conduct client assessments
- Attend and participate in outreach events to promote agency services
- Conduct housing search and placement, landlord engagement and retention, housing stability planning, and overall self-sufficiency planning for clients served.
- Assist in ensuring homeless Veterans are receiving eligibility screenings for Rapid Resolution, and Homeless Prevention (SSVF) program.
Case Manager
Re-Entry Alliance Pensacola, Inc.
Pensacola, FL
09.2018 - 06.2020
- Provided serves to achieve clients' wellness and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
- Improved the safety and quality of life by enabling individuals returning from incarceration to be self-sufficient, crime-free, productive citizens.
- Provided crisis intervention support for clients in emergency situations.
- Monitored client progress through regular follow-up contacts.
- Participated in professional development activities related to case management best practices.
- Maintained accurate case records and documentation according to agency guidelines.
Data Entry Technician / Word Processor
TECHSOFT, Inc.
Pensacola, FL
03.2015 - 09.2017
- Performs data entry with attention to detail while reconfiguring, updating, and implementing training materials for US Navy Center for Naval Technical Training (CNATT), Center for Seabees and Facility Engineering (CSFE), and Center for Information Warfare Training (CIWT)
- Stored completed documents in designated locations according to established guidelines.
- Assisted with the development of new processes for collecting and analyzing data.
- Developed methods for maintaining high levels of accuracy in daily operations.
- Monitored the quality of incoming requests to ensure accuracy of customer information.
Health Benefits Specialist
Tricare Management Activity
Great Lakes, IL
01.2009 - 02.2012
- Supports Supplemental Care Program for US Military Active Duty and Reservist personnel enrolled in Tricare Prime.
- Worked with health benefit advisors, beneficiary counselors, debt collectors, and Department of Veteran Affairs (DVA) personnel to review up to 175 medical claims and treatment plans daily
- Resolved complex issues regarding policy components to ensure all patients received proper medical care.
- Assisted with the research and preparation of written responses to Congressional inquiries and denial of formal appeals.
Material Handler
Andis Company
Sturtevant, WI
04.2006 - 01.2009
- Reviewed and verified material transactions to record and update quantities.
- Performed Quality Assurance on material transaction records to correct errors.
Mobile Transportation Technician
Kas Transportation
Kenosha, WI
01.2004 - 01.2006
- Operated mobile transportation for Goodwill Services for personnel with various handicaps to support the Naval Station, Great Lakes Training Command.
- Comprehensive knowledge of the laws, standards, and regulations governing motor carrier safety.
Security Manager
US Navy
07.1983 - 08.2003
- Provided security management oversight to ensure assigned organizations operated within established Federal, Department of Defense (DoD), and US Navy policies and procedures
Distribution Manager
US Navy
07.1983 - 08.2003
- Managing a $26 million dollar budget while administering purchasing, distributing, documenting, and analyzing activities related to materiel supporting the Naval Station – Great Lakes Recruit Training Command
Alcohol & Substance Counselor
US Navy
07.1983 - 08.2003
- Provided counseling for US military personnel.
- Identified personnel with potential alcohol or substance abuse problem and determined if treatment was needed.
- Educated staff members about mental health issues affecting students so they can better respond appropriately to those needs.
- Created an environment that was safe, supportive, and conducive to learning for all personnel.
Education
Master of Social Work (MSW) -
University of West Florida
FLBachelor's of Social Work -
University of West Florida
FLCriminal Justice -
University of Maryland in Asia
Skills
- Detail Oriented
- Strong interpersonal skills
- Effective judgment in interviewing clients and coordinating services
- Ability to work effectively in diverse settings
- Advocacy
- Identification of service resources
- Improving safety and quality of life
- Self-sufficiency planning
- Updating and implementing training materials
- Alcohol and substance counseling
- Client Advocacy
- Needs Assessment
- Case Management
- Community Outreach
- Regulatory Compliance
Timeline
HMIS Coordinator/Case Manager
90Works
10.2021 - Current
MSW Clinical Intern
90Works
02.2021 - 08.2021
Case Manager
Re-Entry Alliance Pensacola, Inc.
09.2018 - 06.2020
Data Entry Technician / Word Processor
TECHSOFT, Inc.
03.2015 - 09.2017
Health Benefits Specialist
Tricare Management Activity
01.2009 - 02.2012
Material Handler
Andis Company
04.2006 - 01.2009
Mobile Transportation Technician
Kas Transportation
01.2004 - 01.2006
Security Manager
US Navy
07.1983 - 08.2003
Distribution Manager
US Navy
07.1983 - 08.2003
Alcohol & Substance Counselor
US Navy
07.1983 - 08.2003
Master of Social Work (MSW) -
University of West Florida
Bachelor's of Social Work -
University of West Florida
Criminal Justice -
University of Maryland in Asia
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