Edder Mora Zamora
Saint Paul,MN
Summary
Dynamic Crew Trainer with a proven track record at McDonald's, excelling in employee development and operational efficiency. Skilled in cash handling and food safety, adept at multitasking in fast-paced environments. Demonstrated success in improving training processes and maintenance oversight, significantly enhancing team performance and productivity.
Overview
7
7
years of professional experience
Work History
Crew Trainer
McDonald's
Woodbury, MN
05.2018 - 01.2025
- Monitored employee progress, offering constructive feedback for improvement.
- Proactively addressed maintenance needs, ensuring operational continuity when the maintenance personnel were unavailable.
- Handled truck unloading duties in the absence of maintenance personnel.
- Maintained inventory accuracy by organizing older items at the front and newer items at the back during truck unloading.
- Proactively cleaned and replaced oil filters in fryers when maintenance staff were unavailable.
- Explained goals and expectations required of trainees.
Education
Associate of Applied Science -
Saint Paul College
Saint Paul, MN05-2025
High School Diploma -
Gateway To College
Saint Paul, MN06-2022
Skills
- Cash handling
- Product knowledge
- Complaint resolution
- Food safety understanding
- Basic training techniques
- Policies and procedures
- Food preparation
- Opening and closing procedures
- Employee training
- Multitasking and organization
- Fast-paced environment adaptation
- HTML and CSS development
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Crew Trainer
McDonald's
05.2018 - 01.2025
Associate of Applied Science -
Saint Paul College
High School Diploma -
Gateway To College
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