Tavon Lytle
Ash,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonalds
07.2019 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
- Mentored junior employees to improve performance, food safety, and customer service.
- Produced training materials and gathered resources to equip crew members with learning opportunities.
Education
High School Diploma -
AC Reynolds High School
Asheville, NC06.2023
Skills
- Beverage Preparation
- Cash Handling
- High-Volume Customer Relations
- Food Sales and Promotion
- Food Safety Oversight
- Customer Service and Rapport
- Order Accuracy
- Food and Beverage Pairings
- Transactions and Cash Handling
- Customer Satisfaction
- Quality Control
- Table Bussing
- Menu Memorization
- Bathroom Servicing
- To-Go Order Preparation
Accomplishments
- Documented and resolved a minor issue that contributed to a daily work stoppage in our operational process which led to eliminating future work stoppages in our operation.
- Resolved an issue that my instructor experienced during class, I helped her identify work stoppage and fix the issue while under the pressure to continue class on schedule.
Physical Education Medal of the Year
I always try to look at every challenge as an opportunity for self improvement, not only does this help me but it also encourages my team to preform at a high level.
My Special Skills:
- Positive energy
- On time every day
- Outstanding completive drive
- Perfect attendance
- Team leader
Timeline
Crew Trainer
McDonalds
07.2019 - Current
High School Diploma -
AC Reynolds High School
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