Customer-focused professional skilled in problem resolution and enhancing team performance. Drives customer satisfaction through effective communication and attention to detail. Motivated to embrace new challenges and capable of quickly mastering new skills while working independently.
Work History
Pick and Pack
1 Month
Sports Endeavors | Mebane, North Carolina | 07.2026 - 08.2026
Completed day-to-day duties accurately and efficiently
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Online Pickup and Delivery Associate
1 Year
Walmart | Burlington, North Carolina | 07.2025 - 07.2026
Supported customers throughout online ordering and pickup process, enhancing overall satisfaction.
Prepared orders for delivery, ensuring accuracy and quality.
Coordinated with team members to streamline order fulfillment, ensuring timely delivery.
Handled returns and exchanges for online purchases, improving customer experience and operational flow.
Utilized Walmart's inventory management system for tracking orders.
Maintained cleanliness and organization of the pickup area.
Followed safety protocols while handling products and equipment.
Education
High School Diploma
Walter M Williams High School | Burlington, NC | 06-2026