Eddie Bi
Suwanee,GA
Summary
Proactive and detail-oriented professional with a proven track record at Dore Nail Spa, excelling in guest relations and office equipment maintenance. Demonstrated ability to enhance customer service and manage visitor access, significantly improving the reception area's efficiency. Skilled in problem-solving and fostering a friendly, positive atmosphere, adept at leading teams to achieve exceptional results.
Overview
1
1
year of professional experience
Work History
Receptionist Administrator
Dore Nail Spa
2023.05 - 2024.06
- Handled complaints and questions, and re-directed calls to other team members.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
Education
No Degree - Finance
Lambert High School
Suwanee, GA05.2026
Skills
- Guest Relations
- Office Equipment Maintenance
- Fee Collection
- Visitor access management
- Problem-Solving
- Critical Thinking
- Team Management
- Friendly, Positive Attitude
- Customer Service
Languages
Chinese (Mandarin)
Native or Bilingual
Spanish
Elementary
Timeline
Receptionist Administrator
Dore Nail Spa
2023.05 - 2024.06
No Degree - Finance
Lambert High School
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