Eddie Brown
Phoenix,AZ
Summary
Dynamic Service Advisor with a strong work ethic at AAMCO Transmissions, adept at enhancing customer satisfaction through effective vehicle assessments and clear communication. Proven ability to streamline service workflows and foster client loyalty, leveraging multitasking skills and teamwork to achieve optimal results in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Service Advisor
AAMCO Transmissions
11.2024 - 04.2026
- Assisted customers in diagnosing vehicle issues and recommending appropriate services.
- Scheduled appointments and managed service workflows to optimize efficiency.
- Provided detailed explanations of repairs and maintenance options to enhance customer understanding.
- Collaborated with technicians to ensure accurate completion of services according to customer needs.
- Developed strong relationships with clients, fostering loyalty and repeat business.
Shipping and Receiving Clerk
USD Inc.
08.2022 - 06.2024
- Processed incoming shipments, verifying accuracy of items received against purchase orders.
- Organized inventory in warehouse, ensuring optimal storage and retrieval efficiency.
- Operated forklift and hand trucks for loading and unloading materials safely.
- Assisted in maintaining accurate inventory records using warehouse management system.
Education
High School Diploma -
Trevor G Browne High School
Phoenix, AZ05.2022
Skills
Customer service
Computer skills
Multitasking and organization
Vehicle assessment
Strong work ethic
Excellent communication
Listening skills
Team collaboration
Inbound call management
Languages
Spanish
Limited Working
Timeline
Service Advisor
AAMCO Transmissions
11.2024 - 04.2026
Shipping and Receiving Clerk
USD Inc.
08.2022 - 06.2024
High School Diploma -
Trevor G Browne High School