Eddie Cooks Jr
Columbia,SC
Summary
Dedicated Service Technician with proven troubleshooting skills and a commitment to preventive maintenance. Known for enhancing customer satisfaction through exceptional service and attention to detail.
Overview
18
18
years of professional experience
Work History
Service Technician
Walmart
Columbia, SC
07.2022 - 02.2026
- Conducted routine maintenance on various automobiles, enhancing reliability and extending lifespan.
- Collaborated with team members to streamline service processes, improving overall efficiency.
- Assisted customers with product inquiries, providing exceptional service and fostering loyalty.
Assistant Store Manager
Kroger
Columbia, SC
01.2008 - 04.2022
- Assisted in managing daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored new staff on company policies and operational procedures.
- Conducted inventory management, maintaining accurate stock levels and minimizing discrepancies.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
Education
High School Diploma -
Sumter High School
Sumter, SC06-1994
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Punctual and reliable
- Valid Driver's license
- Troubleshooting skills
- Flexible and adaptable
Timeline
Service Technician
Walmart
07.2022 - 02.2026
Assistant Store Manager
Kroger
01.2008 - 04.2022
High School Diploma -
Sumter High School