Eddie Gonzalaz
Grand Isle,LA
Summary
Being Spanish as my first language and English (fluent) my second i was able to work with employees as well as communicate with the Spanish customers .
Did all purchases for all companies i was employed by
Received my US citizenship in 2013
Overview
23
23
years of professional experience
Work History
Manager
Sureway Supermarket
Grand Isle, LA
02.2015 - Current
- Oversaw daily operations to enhance customer service and streamline workflow
- Implemented inventory management systems to optimize stock levels and reduce waste
- Analyzed sales data to identify trends and inform merchandising strategies
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Bilingual Manager
Jambon Boat Rentals
Golden Meadow, LA
06.2003 - 11.2015
- Supervised daily operations, ensuring efficient boat rental processes and exceptional customer service.
- Trained and mentored staff on bilingual communication techniques to enhance customer interactions.
- Implemented inventory management systems, optimizing resource allocation and minimizing downtime.
- Resolved customer inquiries in both English and Spanish, improving satisfaction rates among diverse clientele.
Education
Business Administration And Management
San Jose College
Costa Rica Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
Spanish
English
Full Professional
Timeline
Manager
Sureway Supermarket
02.2015 - Current
Bilingual Manager
Jambon Boat Rentals
06.2003 - 11.2015
Business Administration And Management
San Jose College