Overview
Work History
Timeline
OfficeManager
Eddie Gonzalez

Eddie Gonzalez

Gloucester City,New Jersey

Overview

17
17
years of professional experience

Work History

Sales Representative/Customer Service

Horizon Services, Inc.
06.2023 - Current
  • Worked in sales with customers at their home assuring the installations were to their specific needs
  • Sold equipment for Heating, Cooling, Water Heaters and beyond for home HVAC needs listed below
  • Developed and maintained relationships with new and existing clients to drive repeat business and meet sales goals
  • Collaborated with team members to implement sales strategies and initiatives to drive revenue growth

Police Officer

Camden County Police Department
10.2013 - 01.2023
  • Secured crime scenes, gathered evidence, and questioned witnesses
  • Talked regularly with citizens to establish rapport and become familiar presence in area
  • Utilized clear communication and interpersonal skills to build relationships with citizens
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary
  • Conducted searches of individuals, vehicles and premises
  • Enforced traffic laws and ordinances through visual observation and radar speed detection
  • Answered emergency calls for help from citizens and business owners
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid
  • Recorded facts to prepare reports documenting incidents and activities
  • Trained other officers in firearms and self-defense tactics
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail
  • Assisted in special investigations and crime prevention programs
  • Apprehended offenders and conducted interviews and interrogations

Merchandiser

Anderson Merchandisers
10.2011 - 10.2013
  • Answered customer questions regarding store merchandise, department information, and pricing
  • Verified products appeared at correct locations in proper quantities
  • Monitored inventory levels and kept adequate stock in product displays on sales floor
  • Developed merchandising strategy to efficiently move overstock
  • Enhanced overall store appearance by applying careful consideration to product and display locations
  • Collaborated with store managers to determine best placement for merchandise displays
  • Proposed new ideas and concepts to enhance merchandise displays
  • Created interior displays to promote products in alignment with corporate sales objectives

Sales Associate/Customer Service

Rite Aid Pharmacy
07.2008 - 09.2011
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
  • Quoted prices, credit terms and other bid specifications
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions
  • Engaged with customers to effectively build rapport and lasting relationships
  • Informed customers of promotions to increase sales productivity and volume
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
  • Prepared merchandise for sales floor by pricing or tagging
  • Maintained current knowledge of evolving changes in marketplace

Laborer Worker

Fisher and Sons
05.2008 - 09.2008
  • Worked alongside team to accomplish work goals according to schedule
  • Gathered and removed debris and discarded material upon final completion of construction project
  • Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials for projects
  • Organized materials, tools, and equipment to supply team members
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Understood and followed verbal and written instructions to complete work correctly
  • Maintained organized and clean work areas at all times on job sites

Timeline

Sales Representative/Customer Service

Horizon Services, Inc.
06.2023 - Current

Police Officer

Camden County Police Department
10.2013 - 01.2023

Merchandiser

Anderson Merchandisers
10.2011 - 10.2013

Sales Associate/Customer Service

Rite Aid Pharmacy
07.2008 - 09.2011

Laborer Worker

Fisher and Sons
05.2008 - 09.2008
Eddie Gonzalez