Summary
Overview
Work History
Education
Skills
Campus Involvement
Shadowing Experiences
Volunteer Experience
Languages
Timeline
Generic

FLORENCE DE DIEGO JUARBE

Orlando,FL

Summary

Hardworking employee enthusiastic about learning many field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Sales Representative/Customer Service

Metro By T-Mobile
01.2022 - 12.2023
  • Identify and reach out to potential customers through various channels such as cold calling, networking, and social media
  • Present and demonstrate products/services to prospective clients, highlighting their features and benefits
  • Understand customer needs and tailor product/service offerings to meet those needs effectively
  • Negotiate sales agreements and contracts with customers, ensuring favorable terms for both parties
  • Maintain high level of product knowledge to address customer inquiries and concerns accurately
  • Build and nurture long-term relationships with clients to foster repeat business and referrals
  • Collaborate with sales team to develop sales strategies and tactics to achieve sales targets

Clerk/Intern

De Diego Law Offices, PSC
01.2020 - 09.2021
  • Responsible for sorting and filing documents, general office duties, and cleaning and organizing offices of partners, clerks, and rest of staff
  • Demonstrated strong attention to detail by effectively organizing and maintaining legal documents
  • Developed proficiency in office software and equipment, thereby aiding in efficient completion of tasks
  • Collaborated effectively with colleagues to ensure smooth operation of office
  • Exhibited professionalism and discretion in handling sensitive information with care
  • Honed time management skills by efficiently balancing job duties alongside academic commitments
  • Displayed flexibility and reliability by consistently fulfilling scheduled work hours

Education

Bachelor of Science - Biomedical Sciences

University of Central Florida
Orlando, FL
12.2023

Skills

  • Administrative Skills: Customer service Time management, Computer literacy, Communication skills
  • Office Software Proficiency: Microsoft Word, Microsoft Excel, Microsoft Office
  • Language Proficiency: Bilingual: English and Spanish
  • Operational Skills: Organizational skills, Writing skills, Computer skills
  • Sales and Management Skills: Sales, Cash handling, Supervising experience, Leadership, Inventory control

Campus Involvement

  • Global Medical Brigades - Orlando, FL
  • Puerto Rican Student Association - Orlando, FL

Shadowing Experiences

  • Dr. Jordan Steinberg, Orlando, FL, Urologist, Summer 2022

I had the opportunity to observe his work during 10-hour shifts over several days. I was able to observe various surgeries, including the pre- and post-operative phases. I accompanied Dr. Steinberg on his patient visits, witnessing his interactions with them and their families. These experiences were most rewarding, as they exposed me firsthand to the life of a doctor. I witnessed the demanding workload, the considerable time spent away from loved ones, and the knowledge, dedication, and compassion that are fundamental to being a physician.

  • Dr. Julio Garcia, Cayey, PR, Emergency Medicine, Summer 2022

This facility is situated in the mountainous region of the island and serves the vulnerable and underserved populations that live there. Over the course of three weeks, I engaged in rotations encompassing various specialties, including cardiovascular surgery, cardiovascular intensive care, obstetrics, radiology, and the emergency room, among others. Supervised by doctors and nurses, I had the privilege of visiting patients and was even allowed to take their vital signs. I witnessed a coronary artery bypass and a mother giving birth.

  • Global Medical Brigades, Athens, Greece,

Shadowed local doctors in Greece during the Summer of 2022

Volunteer Experience

  • Shepherd’s Hope, Orlando, FL, 01/2020-Present

I am currently a volunteer with Shepherd’s Hope, a non-profit organization located in Orlando, Florida. Shepherd’s Hope provides access to healthcare for the uninsured, with a particular focus on serving the Hispanic community. My responsibilities include serving as an interpreter, acting as a receptionist, calling patients to coordinate visits to the clinic, and patient discharge, among others.

  • Global Medical Brigades, Athens, Greece

As volunteers with the Global Medical Brigade in Greece, we provided assistance to refugees, mostly orphaned individuals, and helped to address their medical needs. We actively participated in various health workshops and educational sessions, during which we covered topics like nutrition, disease prevention, sexual health, and basic hygiene. We also collected, organized, and distributed medical and hygiene supplies.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Representative/Customer Service

Metro By T-Mobile
01.2022 - 12.2023

Clerk/Intern

De Diego Law Offices, PSC
01.2020 - 09.2021

Bachelor of Science - Biomedical Sciences

University of Central Florida
FLORENCE DE DIEGO JUARBE