Eddie Guerrero
Riverside,CA
Summary
Dynamic Fiber INR Technician with a proven track record at Conexa, excelling in troubleshooting and repairs while prioritizing customer service. Demonstrated attention to detail and adaptability in mastering new technologies, enhancing network performance and ensuring optimal equipment functionality. Bilingual with extensive organizational skills, fostering effective communication and collaboration.
Overview
5
5
years of professional experience
Work History
Fiber INR Technician
Conexa
Moreno Valley, CA
01.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Fiber INR Tech
Butler Telecom
Moreno Valley, CA
08.2022 - 12.2023
- Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Performed regular preventive maintenance on equipment used in fieldwork ensuring their optimum functioning at all times.
- Adapted quickly to new technologies in the field, staying current with industry trends and best practices in fiber optics installation and maintenance.
Gym Manager
Anytime Fitness
Corona, CA
07.2020 - 08.2022
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Maintenance and repairs
- Installation and repair
- Troubleshooting
- Mechanical Knowledge
- Bilingual
- Electrical repair
- Extensive organizational skills
Timeline
Fiber INR Technician
Conexa
01.2024 - Current
Fiber INR Tech
Butler Telecom
08.2022 - 12.2023
Gym Manager
Anytime Fitness
07.2020 - 08.2022