Experienced operations leader with a proven track record in telecommunications, specializing in team management and data-driven process optimization. Skilled in dashboard solutions, disaster recovery, and vendor management, driving operational efficiency across multiple regions. Committed to fostering team growth and improving performance through coaching and development.
Certifications
• Held management and leadership roles for over 10 years.
• Drove data-driven decision-making using advanced data analysis and dashboard creation.
• Managed cross-functional teams to achieve strategic objectives.
• Technical expertise in both wireline and wireless telecommunications fields.
• Managed comprehensive disaster recovery efforts in Southeast for numerous storm seasons.
MS PowerBI, DAX, Excel, DEEP, Data Dashboards