Eddie Hughes

• Conducted routine maintenance on machine to prevent downtime.
• Collaborated with team members to streamline service processes, enhancing efficiency.
• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Consistently met deadlines under pressure situations while maintaining high-quality workmanship standards.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies.
• Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.

Communicate with different clients on daily basis.

Navigate corporate structures to identify decision makers.

Develope relationships with clients to foster continued efficiency in job completion and compensation.

Research companies to determine suitability.

Scrutinize work orders submitted by sales reps. Determine if job expenses were valid and applicable.

Reduce errors that affected operating cost by communicating with Sales Reps and Clients

Communicate positive and negative trends to management that affected effeciency.