Educated animal owners regarding feeding, general care, medical conditions and home-treatment instructions.
Prep animals pre-surgery, including administering anesthetics and intubation, monitoring, and recovery.
Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian.
Treated animals in both routine and emergency situations.
Weighed and examined animals and recorded information in files.
Filled prescriptions and coordinated refills for clients.
Provided pet owners with excellent customer service and compassionate care for their pets.
Cared for a wide range of animals, including rodents and exotic birds.
Pastoral Coordinator
Harvest Bible Church
Mohave Valley, AZ
2015 - Current
Developed and implemented pastoral care programs to support community engagement and spiritual growth.
Coordinated volunteer training sessions to enhance community service initiatives and outreach efforts.
Facilitated communication between church leadership and congregation members, fostering transparency and trust.
Organized events that strengthened community bonds and promoted participation in church activities.
Mentored junior staff and volunteers, promoting skill development and enhancing team performance.
Evaluated program effectiveness through feedback collection, leading to continuous improvement in services offered.
Collaborated with local organizations to expand outreach programs and enhance community support networks.
Led strategic planning sessions focusing on long-term vision for pastoral care initiatives within the congregation.
Developed engaging materials for adult education classes designed to deepen participants'' theological understanding and encourage reflection on contemporary issues from a faith perspective.
Managed financial resources responsibly to fund programs aligned with the church''s mission statement.
Developed strong relationships with parish members through pastoral visits and compassionate support.
Enhanced spiritual growth by organizing and leading various faith-based programs and activities.
Provided pastoral care and counseling to individuals facing personal challenges or crises, offering guidance from a spiritual perspective.
Organized retreats and workshops aimed at deepening participants'' understanding of their faith journey.
Recruited trained, and managed teams of dedicated volunteers to assist in various aspects of ministry work.
Facilitated group discussions during Bible study sessions focused on fostering deeper connections between participants'' lives and their faith beliefs.
Initiated effective communication strategies ensuring consistent messaging across all areas of Pastoral Ministry including newsletters, flyers, website updates.
Designed special events such as family nights and holiday celebrations to foster community engagement and spiritual nourishment.
Mentored new members of the ministry team, providing guidance and support for their growth in faith leadership roles.
Spearheaded youth ministry programs that engaged young people in service projects, leadership opportunities, and spiritual growth opportunities.
Participated in religious ceremonies and events.
Assisted with fundraising activities.
Supported religious leaders in performing various duties.
Attended meetings with religious leaders.
Sourced materials and labor to meet facility construction needs.
Provided pastoral counseling to members of congregation.
Wrote and delivered sermons.
Independent Distributor
Life Vantage
West Jordan, UT
04.2011 - 03.2013
Direct administrative support to the company.
Participate in meetings, Direct seminars to discuss companies product and business opportunities.
Implement new procedures for improving customer service.
Organize weekly statistics companies sales department.
Assist customers with information on company product.
Maintained information on policies and procedures for the company.
Report all variances regarding inventory, returns, payments and exchange of merchandise.
Develop high sales goals and monthly quotes for the company.
Customer Service Technician
Preferred Home Care
Fort Mohave, AZ
04.2009 - 04.2011
Implement new procedures and systems to improve customer service.
Provide customer service for an average of 60 calls per day, answering inquiries, solving problems and provide information on all products provided by the company.
Monitor, develop and prepare procedures, reports and proposals for the company and insurance providers regarding payments, returns or exchanges.
Conduct formal investigations and provide guidance and resolution of customer inquiries and issues.
Preparation of medical records, insurance information, patient orders for respiratory care equipment for imaging/scanning.
Secure records to ensure integrity of the information remains confidential and complete use of data based imaged records to ensure accuracy of information.
Indexed information by Mesa mend system.
Review of imaged records, insurance information and other information to ensure that quality of scanned records meet 99% contractual requirements.
Deliver, set up and educate patients on function, maintenance, safety and proper use of respiratory and physical therapy equipment.
Ensure that all equipment met the requirements for state regulations.
Production Supervisor
The Freeman company
Mohave Valley, AZ
02.2008 - 03.2009
Supervised daily workflow of approximately 5-60 employees, which included the production, preparation and installation of carpet at trade shows and events throughout the west coast.
Utilize proper fork lift operation in and out of warehouse setting.
Maintain safe operation of state of the art carpet cleaning and cutting equipment.
Direct support to the General Manager of the company.
Monitor planning, directing and reviewing subordinates work performance.
Coordinate training for employees, including procedures safety standards.
Scheduled weekly inventory pick up and deliveries with a variety of vendors.
Monitored and entered the daily shipping and receiving orders.
Conduct weekly meeting with General Manager to prepare for upcoming trade shows.
Participate in meetings, representing the company in discussions with vendors and trade show companies.
Product vendor
Romer Beverage Company
Kingman, AZ
11.2007 - 03.2008
Rotate stock and create advertisement for product sales.
Maintain customer relations with vendors.
Transport and deliver company merchandise to multiple vendors throughout regional territory.
Manager/Supervisor
Advanced Recycling
Ft Mohave, AZ
04.2004 - 11.2007
Managed the daily work of 8 employees.
This included the planning, directing and reviewing of employees work performance.
Monitor and entered the daily shipping and receiving orders.
Oversee proper maintenance of equipment used for recycling metals.
Prepare statistical and budgetary information regarding the company's financial account.
Monitor contracts.
Review bills against services provided and approve of invoices.
Ensure services provided are within the contract terms. Keep records of monetary transactions.
Conduct interviews and selection of new hires.
Schedule and coordinate of staff training and development.
Prepare and develop procedures to train new employees.
Server/Greeter/Cashier
Black Bear Diner
Bullhead City, AZ
01.2002 - 03.2004
Demonstrate skills in greeting customers, knowledge of menus and food products, taking food orders from customers and expediting them through kitchen personnel.
In-depth understanding of serving food and attending to customers needs.
Ability to cash out customers, clear tables, wash dishes and direct workflow.
Able to perform general preparation work under the supervision of restaurant manager.
Demonstrate ability to maintain proper condition and sanitation of dining areas and service tools.