Eddie J. Alvarado
Albuquerque,NM
Summary
Dynamic and bilingual professional with a robust background in operational efficiency and customer service, notably at the University of New Mexico Hospital. Excelled in inventory management and equipment maintenance, enhancing service goals through strategic planning and team collaboration. Proven track record in leveraging computer literacy and bilingual capabilities to streamline processes and improve client satisfaction.
Overview
6
6
years of professional experience
Work History
Courier
University of New Mexico Hospital
Albuquerque, NM
04.2024 - Current
- Performed routine vehicle inspections before and after each shift to ensure operational safety.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Quickly responded to customer inquiries to improve business relationships.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
- Transported medical and surgical instruments.
Linen Attendant
University of New Mexico Hospital
Albuquerque, NM
01.2023 - 04.2024
- Greeted customers, assisted with inquiries and provided information about services.
- Analyzed material usage data regularly in order to identify cost savings opportunities within the department.
- Assisted in stocking shelves with fresh linens and restocking inventory as needed.
- Reported any malfunctions or damages of machines to the supervisor immediately for repair or replacement.
- Inspected linens for damage or stains prior to washing and delivery.
- Kept records of supplies used and orders received to ensure accurate stock levels were maintained at all times.
Service Technician
Garcia Subaru North
Albuquerque, NM
03.2020 - 12.2022
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Trained new team members on service processes to increase productivity.
- Inflated tires correctly based on identified size and ply.
- Inspected brake systems, steering mechanisms, wheel bearings, and other important parts to ensure proper functioning.
- Maintained clean and professional tire bay by merchandising tire displays and automotive products.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
Lube Technician
Lithia Dodge
Santa Fe, NM
11.2019 - 01.2020
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed routine maintenance and repair.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Dishwasher
Buffalo Wild Wings
Goodyear, AZ
04.2019 - 09.2019
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
- Hand-washed items unsuitable for machine washing.
- Replenished soap dispensers with detergent when necessary.
Education
Associate of Occupational Studies Degree - Automotive Technology
Universal Technical Institute (UTI)
Avondale, Arizona09.2019
Graduated -
Atrisco Heritage Academy
Albuquerque, NM05.2018
Skills
- Bilingual: English, Spanish
- Computer literate
- Customer service
- Inventory management
- Time management
- Equipment handling
- Team collaboration
- Equipment maintenance
References
- John Mendez, Service tech, Albuquerque, NM, (505) 306-1274
- Natasha Sanchez, Porter, Albuquerque, NM, (505) 313-3073
- Brian Reininger, lead courier, Albuquerque NM (505) 506-2178
- Makayla Salazar, receiving clerk, Albuquerque, NM, (505) 492-1949
- Francisco Perez, Manager/ service writer, Albuquerque, NM, (773) 766-9907
Timeline
Courier
University of New Mexico Hospital
04.2024 - Current
Linen Attendant
University of New Mexico Hospital
01.2023 - 04.2024
Service Technician
Garcia Subaru North
03.2020 - 12.2022
Lube Technician
Lithia Dodge
11.2019 - 01.2020
Dishwasher
Buffalo Wild Wings
04.2019 - 09.2019
Associate of Occupational Studies Degree - Automotive Technology
Universal Technical Institute (UTI)
Graduated -
Atrisco Heritage Academy
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