Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eddie Lawrence

Tacoma,WA

Summary

Dedicated Sales Advisor specialized in delivering personalized service and effective sales strategies. Recognized for strong communication skills and attention to detail, aiming to leverage these strengths to enhance customer engagement and drive sales success.

Overview

13
13
years of professional experience

Work History

Sales Associate

Macys Department Store
Tacoma, Washington
07.2021 - Current
  • Provided personalized service to guide customers in selecting products that meet their needs.
  • Informed customers about promotional offers, sales, and loyalty programs to maximize engagement.
  • Managed inventory and organized merchandise displays to enhance shopping experience.
  • Operated cash register and processed transactions accurately and efficiently.

Sales Advisor

Brennan Heating & Air Cond
Seattle, Washington
02.2016 - 01.2021
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Provided expert advice on heating and cooling systems to customers.
  • Educated clients on maintenance practices for optimal system performance.
  • Managed customer inquiries and resolved issues efficiently and professionally.
  • Provided customers with information on products and services available.
  • Stayed up-to-date on the latest trends in sales promotions, product updates and service changes.
  • Participated in training sessions to stay updated on industry trends and products.

Customer Service Representative

Tristate Roffing
Tacoma, Washington
04.2013 - 09.2015
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Guided customers in selecting roofing materials and services, enhancing their satisfaction and informed choices.
  • Scheduled service appointments by coordinating with installation teams, ensuring timely and efficient service delivery.
  • Trained new team members on product knowledge, Improved team competency and customer support quality.

Education

Associate of Applied Science - Sustainable Building Sciences

Clover Park Technical College
Lakewood, WA
05-2013

Associate of Science - Civil Engineering

Bates Technical College
Tacoma, WA
06-2011

Civil Engineering

Universtiy of Alabama
Tuscaloosa, AL

Skills

  • Sales techniques
  • Customer engagement
  • Product knowledge
  • Transaction processing
  • Merchandising strategies
  • Sales forecasting
  • Client relationship management

Timeline

Sales Associate

Macys Department Store
07.2021 - Current

Sales Advisor

Brennan Heating & Air Cond
02.2016 - 01.2021

Customer Service Representative

Tristate Roffing
04.2013 - 09.2015

Associate of Applied Science - Sustainable Building Sciences

Clover Park Technical College

Associate of Science - Civil Engineering

Bates Technical College

Civil Engineering

Universtiy of Alabama
Eddie Lawrence