Eddie Luciano Diaz
Lafayette,LA
Summary
Organized, detail-oriented, and conscientious individual with a natural ability to strategize and prioritize effectively. Skilled at accomplishing multiple tasks while maintaining a calm and composed demeanor, even in high-pressure situations.
Overview
9
9
years of professional experience
Work History
Field Sales Manager
AT&T
01.2023 - Current
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Optimized territory coverage by reallocating resources based on individual strengths and business potential areas.
- Increased territory sales by developing and implementing effective sales strategies.
- Streamlined sales processes to improve efficiency, reducing time spent on administrative tasks.
Retail Store Manager
T-Mobile
11.2020 - 11.2022
- Assisted customers both in person and by phone, answering questions about different products
- Used different methods to encourage customers to buy accessories
- Welcome customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
- Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
Area Sales Manager
Metro by T-Mobile
09.2016 - 01.2020
- Motivating sales team to meet and exceed monthly sales goals
- Managing inventory, weekly and full audits monthly on inventory
- Monitoring and prioritizing workflow and creating schedules
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Youth Worker
City of Rochester
05.2015 - 08.2016
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Coordinated volunteer opportunities for youths within the community, instilling a sense of civic responsibility and pride in their accomplishments.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Education
Massage Therapy -
Unitech Training Academy
Lafayette 07-2025
Skills
- Organization
- Robust Communication
- Multitasking
- Prioritizing
- Technical skills
- Initiative and problem-solving abilities
- Dependability
- Willingness to learn
- Strong work ethic
- Team player
- Sales Presentations
- Coaching
Awards
Dale Carnegie & Associates, INC, Workforce Training
Languages
Spanish
Professional Working
Timeline
Field Sales Manager
AT&T
01.2023 - Current
Retail Store Manager
T-Mobile
11.2020 - 11.2022
Area Sales Manager
Metro by T-Mobile
09.2016 - 01.2020
Youth Worker
City of Rochester
05.2015 - 08.2016
Massage Therapy -
Unitech Training Academy
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