Eddie Maldonado
Oviedo ,FL
Summary
Reliable individual proudly offering 21 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff. Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver.
Overview
12
12
years of professional experience
Work History
Bar Manager
Miller’s Ale House
11.2015 - Current
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Bartender
Carmel Kitchen & Wine Bar
09.2013 - 11.2015
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Food and Beverage Manager
Errol Estates Golf And Country Club
10.2011 - 11.2013
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
Education
HS Diploma - General
Seminole High School
Sanford, FL05.1993
Skills
- Performance Monitoring
- Bar Management
- Cost Control
- Event Coordination
- Inventory Management
- Responsible Alcohol Service
Timeline
Bar Manager
Miller’s Ale House
11.2015 - Current
Bartender
Carmel Kitchen & Wine Bar
09.2013 - 11.2015
Food and Beverage Manager
Errol Estates Golf And Country Club
10.2011 - 11.2013
HS Diploma - General
Seminole High School
Similar Profiles
Jean Duken ChoisilJean Duken Choisil
Chef at Miller’s Ale HouseChef at Miller’s Ale House
Angela CookAngela Cook
Server at Miller’s Ale HouseServer at Miller’s Ale House
BRETT PETERMANBRETT PETERMAN
Bartender at Miller’s Ale HouseBartender at Miller’s Ale House