EDDIE R. MASSEY, JR.
Odenton,MD
Summary
- Innovative and accomplished professional with experience in Management and Systems Administration emphasizing the delivery of high quality, timely, and practical solutions.
- Over 15 years of technical and customer service experience. Possess the skills to troubleshoot problems and resolve customer issues effectively and efficiently.
- Technical professional with the ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player.
- Proactive leader with refined business acumen and excellent people skills.
- Ability to thrive in both independent and collaborative work environments.
Overview
19
19
years of professional experience
Work History
System Administrator
Amentum
05.2023 - Current
- Configure host systems according to documented baseline configurations such as DISA STIGS and other standards
- Write and edit XML code used by SCAP and Tenable Nessus audit files
- Research and implement solutions to various security-related issues
- Work with customer to identify solutions for problems associated to meeting control settings and other configuration standards
- Conduct verification and validation for security compliance of all information systems, products, and components
- Use vulnerability scanners such as Nessus and SCAP to assess system compliance
System Engineer Administrator
ManTech
03.2022 - 05.2023
- Communicate directly with the ISSO and ISO in regards to changes on the system as part of the system’s change and configuration management process
- Perform periodic vulnerability scans with Nessus and Cyborgbunny in accordance with the Agency’s continuing monitoring program policy
- Complete Plan of Action and Milestone (POA&M’s) as directed by the ISO to mitigate weaknesses and coordinate completion status with ISSO to reflect the source system of record for Security authorizations in Xacta
Senior Systems Engineer
Secure Innovations
11.2019 - 03.2022
- Configure host systems according to documented baseline configurations such as DISA STIGS and other standards
- Write and edit XML code used by SCAP and Tenable Nessus audit files
- Research and implement solutions to various security-related issues
- Work with customer to identify solutions for problems associated with meeting control settings and other configuration standards
- Conduct verification and validation for security compliance of all information systems, products, and components
- Use vulnerability scanners such as Nessus and SCAP to assess system compliance
Senior Systems Administrator
Boeing Intelligence & Analytics
11.2018 - 10.2019
- Configures and manages LINUX, UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating system enhancements to improve reliability and performance
- Manages IT system infrastructure and any processes related to these systems
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for client/server/storage/network devices, mobile devices, etc
- Manage monthly TPAM Data Extracts and Reports/IAVA’s/DAT/Nessus Scans
- DTA on the contract
Senior Systems Administrator
General Dynamics Information Technology
03.2018 - 11.2018
- Installing, configuring, updating and testing firmware, peripherals and software on a daily basis
- Log into specified networks to gather workstation, network devices and server configuration information
- Install firmware and/or software, and troubleshoot, diagnose and resolve profile and IT device issues
- Gather client data information through server log files and forward it to support service owners
- Accessing on site equipment to login into site systems, servers, and network devices
- Global travel to government sites for transition discovery capability
System Administrator
QUE Technology Group
01.2016 - 03.2018
- Team Lead on Deployments of over 700 Thin Clients Workstations
- Manage applications and connectivity issues using Virtual Desktop Interface (VDI)
- Provide support for thin and thick client users
- Create Microsoft Exchange accounts
- Resolve Active Directory conflicts
Systems Administrator
General Dynamics
10.2012 - 03.2015
- Manage the functionality and efficiency of a group of computers running on one or more operating systems
- Set up administrator and service accounts
- Interact with users and evaluate vendor products
- Make recommendations to purchase hardware and software, coordinate installation and provide backup recovery
- Provide advice and training to end-users
Systems Administrator
Agency Consulting Group
08.2010 - 09.2012
- Responsible for monitoring and maintaining day-to-day hardware operations for over a dozen multi rack systems
- Provide immediate hardware support for local mission-critical GHOST MACHINE systems, including troubleshooting failures and replacing components for HP DL 165s, HP DL 185s, and Dell servers
- Work closely with HP representatives as well as Sustainment team to coordinate server power downs and hardware (memory, system boards, hard drives) changes
- Utilize ClearQuest ticketing system to open, track, update, and complete hardware tickets
- Utilize ClearQuest ticketing system to generate reports for management so as to maintain visibility into system health and status
Systems Engineer III
Enterprise Consulting Inc.
01.2009 - 08.2010
- Knowledge of UNIX (Solaris 8/9/10/HP/IBM), Linux Red Hat, Windows with administrative background
- Review the architecture of the backup and recovery environment, identify and review the administrative tools available, such as graphical user interfaces, command line, and other utilities
- Identify and assist the customer with registering for online partner portals for creating support tickets, identifying software downloads, and knowledge base resources
- Troubleshoots backup/recovery issues, tape library management software, and archive systems management software
- Use SSH to Perform basic UNIX admin duties on Linux Solaris, file permission, create directory folder, rename folders, add remove users, use files editor to edit file and giving users access to certain directories
Systems Administrator
BAE Systems
02.2007 - 01.2009
- Responsible for maintenance and operation of local area networks and associated computer hardware and software
- Install local area networks including network servers, hubs, routers, workstations, printers, and other peripheral devices
- Operate and maintain local area networks, track significant problems, monitor performance, and perform upgrades to hardware and software as required
- Install and/or modify existing installations of networked computer hardware, software, and other component
Systems Administrator
AT&T
05.2006 - 02.2007
- Serve as the first point of contact for customers to communicate technical problems or issues in a 24/7 environment
- Interact with end users on a daily basis, documenting and tracking issues until resolved using Remedy
- Responsible for documenting issues and producing reports with detailed information regarding outages
- Monitor circuits for alarms, outages, and issues and respond timely to resolve the issue
- Technical support include: Windows XP, Win2K, Windows NT, Firewalls, Network Management, Red Hat Enterprise Linux, and UNIX
Education
Catonsville Community College
Skills
- Microsoft Office Products
- Excel
- OneNote
- Outlook
- PowerPoint
- Word
- DHCP
- Active Directory
- Windows Server 2008
- Windows Server 2012
- Windows Server 2016
- SCCM
- ESXi 67
- Group Policy Management
Training
- Security + Certified
- Linux+ training class
- Red Hat – 033 Training
- Implementing & Supporting Windows XP Professional
- Supporting Users Running Applications on a MS Windows XP
- Supporting Users Running the MS Windows XP Operating Systems
Security Clearance
TS/SCI with Active Full Scope Polygraph
Timeline
System Administrator
Amentum
05.2023 - Current
System Engineer Administrator
ManTech
03.2022 - 05.2023
Senior Systems Engineer
Secure Innovations
11.2019 - 03.2022
Senior Systems Administrator
Boeing Intelligence & Analytics
11.2018 - 10.2019
Senior Systems Administrator
General Dynamics Information Technology
03.2018 - 11.2018
System Administrator
QUE Technology Group
01.2016 - 03.2018
Systems Administrator
General Dynamics
10.2012 - 03.2015
Systems Administrator
Agency Consulting Group
08.2010 - 09.2012
Systems Engineer III
Enterprise Consulting Inc.
01.2009 - 08.2010
Systems Administrator
BAE Systems
02.2007 - 01.2009
Systems Administrator
AT&T
05.2006 - 02.2007
Catonsville Community College
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