Eddie Sampson
Chico,CA
Summary
Knowledgeable Cannabis professional with robust background in providing customers with tailored product recommendations and maintaining organized inventory. Successfully advised clients on product selection, enhancing customer satisfaction and loyalty. Experienced supervisor in the Cannabis industry who can manage a diverse staff in all facets of work duties.
Overview
17
17
years of professional experience
Work History
Front Desk Manager/Sales/Auditor
Hampton Inn By Hilton
Chico, CA
08.2022 - 04.2025
- Supervises a staff of 6 front desk agents.
- Cross trained in sales and event planning, hosting, and organizing.
- Trained in all VIP arrivals, amenities, and security and compliance for hotel operations.
- Resolve guest complaints by addressing issues with rooms promptly.
- Oversee front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Manage all daily audit and financial reports for general managers including sales reports.
Night Supervisor, Audit, Event Host
DoubleTree by Hilton
Chico, CA
05.2018 - 08.2022
- Independently responsible for managing all aspects of the hotel during the night shift.
- Trained staff members to perform hotel standards, customer service and front desk duties.
- Performed auditing work in accordance with rigorous auditing standards and principles. Ran financial reports and left follow up tasks for general management.
- Managed communication between associates and management, addressing key issues and needs.
- Hosted, organized and coordinated hotel events.
- Performed other jobs such as houseman, maintenance, food service, bartender, and serving as needed.
Front End Associate/Meat Department
Costco Wholesale Corp
Chico, CA
01.2008 - 06.2010
- Facilitated cash, check and credit transactions on cash register with 100% accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Weighed, packaged and labeled all meat products.
- Cleaned and sanitized all machinery and equipment.
Dispensary Supervisor
Mountain Medicine
Oroville, CA
03.2024 - 04.2025
- Oversaw daily operations, ensuring compliance with regulatory standards and company policies.
- Managed inventory levels, optimizing stock management and minimizing waste.
- Trained and mentored staff on product knowledge and customer service excellence.
- Handled customer complaints, resolving issues efficiently.
- Managed daily cash reconciliations, counting the bank and handling change requests, ensuring accuracy and eliminating discrepancies in financial reporting.
- Managed staff issues on shift, discrepancies and provided corrective feedback when needed.
Guide/Budtender
Embarc
Chico, CA
04.2025 - Current
- Supervises a staff of 6 front desk agents.
- Cross trained in sales and event planning, hosting, and organizing.
- Trained in all VIP arrivals, amenities, and security and compliance for hotel operations.
- Resolve guest complaints by addressing issues with rooms promptly.
- Oversee front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Manage all daily audit and financial reports for general managers including sales reports.
Education
College - General Studies
Butte College
Chico, CAHigh school diploma - undefined
Orland High School
Orland, CASkills
- Experienced Cannabis Professional
- Event Host and Coordinator
- Sales and Operating Systems
- Supervising Experience
- Revenue Management
- Customer Service
- Multi-line Phone Systems
- Professional Relationships
- Hospitality Professional
- Team Leader
Timeline
Guide/Budtender
Embarc
04.2025 - Current
Dispensary Supervisor
Mountain Medicine
03.2024 - 04.2025
Front Desk Manager/Sales/Auditor
Hampton Inn By Hilton
08.2022 - 04.2025
Night Supervisor, Audit, Event Host
DoubleTree by Hilton
05.2018 - 08.2022
Front End Associate/Meat Department
Costco Wholesale Corp
01.2008 - 06.2010
High school diploma - undefined
Orland High School
College - General Studies
Butte College