Eddie Valdes
Cutler Bay,FL
Summary
Data driven professional interested in computer information systems and data analytics who's focused on the security and management of patient data. Accomplished and certified Pharmacy Technician with over 4 years of experience in Hospital pharmacy environments for major national chains. Practiced in delivering medications to nurses to administer dose to patients, offering information to nurses and pharmacists to communicate with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Baptist Hospital of Miami
02.2021 - Current
- Able to fill patient specific prescriptions with accuracy
- Answered incoming phone calls and addressed questions from nurses and healthcare providers.
- Great teamwork with coworkers (pharmacy technicians and pharmacists).
- Deliver STAT medication in a timely manner.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Entered and processed patients' prescriptions into internal systems.
Server Assistant
Eating House Miami
04.2018 - 04.2021
- Greeted customers warmly to provide exceptional customer service.
- Required to assist 40-60 guests at a time while providing assistance to the servers.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Barista
Starbucks
04.2016 - 04.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
Produce
Publix
11.2014 - 05.2015
- Reported product ordering and shipping discrepancies to department manager.
- Generated signage for produce goods and performed price check functions.
- Enhanced produce quality by implementing proper storage techniques and regular inventory rotation.
- Ensured compliance with food safety regulations through consistent sanitation practices, temperature monitoring, and proper product handling techniques.
- Boosted store reputation with consistently fresh and visually appealing produce displays, adhering to company standards.
- Rotated produce on sales floor to guarantee optimal freshness and variety.
- Handled escalated customer concerns professionally, resolving issues effectively in alignment with store policies and procedures.
Education
Bachelor of Arts - Liberal Studies
Florida International University
Miami, FL08.2023
Certificate of Pharmacy Technician -
Miami Dade College
Miami, FL06.2020
Skills
- Proficiency in Python
- Medical Machine Maintenance
- Problem-solving skills
- Bilingual - English, Spanish
- Workflow Optimization
- Great communicator
- Confidentiality and HIPAA
- Mathematical Aptitude
- Leadership
- Team Collaboration
- Detail Oriented
- Data Entry
References
- Annette Vidal, Supervisor of Pharmacy Technicians, 786.909.8288
- Sanil T. Kanjookaran, Supervisor of Pharmacists, 954.636.9716
- Margeret Hill, MDC Coordinator for the Pharmacy Technician program, mhill1@mdc.net
Timeline
Pharmacy Technician
Baptist Hospital of Miami
02.2021 - Current
Server Assistant
Eating House Miami
04.2018 - 04.2021
Barista
Starbucks
04.2016 - 04.2018
Produce
Publix
11.2014 - 05.2015
Bachelor of Arts - Liberal Studies
Florida International University
Certificate of Pharmacy Technician -
Miami Dade College
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