Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Eddie L. Jr. Massey

Huntsville

Summary

Dynamic leader with extensive experience at the United States Postal Service, excelling in logistics coordination and compliance adherence. Proven track record in conflict resolution and team leadership, enhancing operational efficiency and customer satisfaction. Skilled in employee training, fostering a motivated workforce to achieve organizational goals.

Overview

41
41
years of professional experience

Work History

Letter Carrier, Supervisor, Mgr, Postmaster

United States Postal Sevice
Birmingham, Athens, Guntersville, Huntsville
11.1993 - 05.2025
  • Delivered mail and packages to assigned routes consistently and efficiently.
  • Communicated with customers regarding delivery schedules and service inquiries.
  • Prepared reports detailing daily service performance metrics.
  • Resolved customer complaints in a professional manner within established deadlines.
  • Provided assistance to customers by answering questions related to postal services, rates, and regulations.
  • Supervised daily operations and ensured compliance with safety standards.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Coordinated retail product display, stocking and pricing.

Platoon Leader, Commander, EO Advisor

U.S. Army and Army Reserve
Fort Eustis, Ft Hood, Frankfurt
06.1984 - 07.2006
  • Led training exercises to enhance team readiness and effectiveness.
  • Coordinated logistics for troop deployments and equipment management.
  • Managed administrative functions, including personnel actions, awards, evaluations and promotions.
  • Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Equal Opportunity Advisor for the southeastern United States including the US Virgin Islands and Puerto Rico.

Education

Telecommunications And Military Science

Alabama A&M University
Normal, AL
05-1984

Skills

  • Compliance adherence
  • Logistics coordination
  • Time management
  • Conflict resolution
  • Effective communication
  • Team leadership
  • Employee training

Websites

Affiliations

  • Former Sports Official for Alabama High School Athletic Association

Timeline

Letter Carrier, Supervisor, Mgr, Postmaster

United States Postal Sevice
11.1993 - 05.2025

Platoon Leader, Commander, EO Advisor

U.S. Army and Army Reserve
06.1984 - 07.2006

Telecommunications And Military Science

Alabama A&M University

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