Summary
Overview
Work History
Education
Skills
Timeline
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Eddreionne Dokes

Eddreionne Dokes

Marrero,Louisiana

Summary

Enthusiastic college student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and training in customer service. Motivated to learn, grow and excel in any job. Seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Cashier

Dairy Queen Grill & Chill
09.2020 - 08.2022
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Preschool Assistant Teacher

Academy 1 Preschool
08.2022 - 09.2022
  • Supervised children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Engaged and entertained children through recreational and educational activities.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.

Branch Ambassador

Capital One
11.2022 - Current
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Facilitated team communication to efficiently address client needs and resolve issues.

Education

High School Diploma -

John Ehret High School
Marrero, LA
06.2022

Associate of Applied Science - Business Administration

Delgado Community College
New Orleans, LA

Skills

  • Good Customer Service
  • Collaborative and Team-Oriented
  • Elementary Level Spanish
  • Computer Proficiency

Timeline

Branch Ambassador

Capital One
11.2022 - Current

Preschool Assistant Teacher

Academy 1 Preschool
08.2022 - 09.2022

Cashier

Dairy Queen Grill & Chill
09.2020 - 08.2022

High School Diploma -

John Ehret High School

Associate of Applied Science - Business Administration

Delgado Community College

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Eddreionne Dokes