Summary
Overview
Work History
Education
Skills
Timeline
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Eddriel Young

Eddriel Young

Houston,TX

Summary

Competent Phlebotomy Technician with 18 years of experience working in high-volume, fast-paced hospital/clinic settings. Highly knowledgeable in routine blood drawing procedures. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Effective in managing operations, and accomplished at easing patient anxieties. Successful in encouraging team members to work efficiently and meet production targets. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.

Overview

18
18
years of professional experience

Work History

Senior Phlebotomist

Quest Diagnostics
08.2023 - Current
  • Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
  • Increased efficiency in the workplace by effectively scheduling appointments and coordinating with fellow phlebotomists.
  • Reduced patient wait time by streamlining the registration process and verifying insurance information promptly.
  • Maintained high levels of accuracy in specimen labeling, ensuring proper identification for laboratory testing.
  • Facilitated communication between medical staff members for improved collaboration on patient care plans.
  • Collaborated with interdisciplinary teams to provide comprehensive patient care services across various departments within the healthcare facility.
  • Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
  • Conducted regular equipment maintenance checks, contributing to optimal functionality and performance.

Senior Medical Assistant

Veterans Affairs Medical Center
05.2016 - 01.2018


  • Ensured timely administration of medications, following established protocols for safe dosage and drug interaction.
  • Maintained a clean and organized work environment, adhering to infection control guidelines for optimal patient safety.
  • Managed inventory of medical supplies effectively, ensuring necessary materials were readily available for efficient patient care delivery.
  • Administered injections skillfully using proper technique while maintaining a comforting bedside manner with apprehensive patients.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Senior Human Resources Specialist

United States Army
  • Streamlined HR operations by implementing efficient processes and procedures.
  • Contributed to succession planning initiatives aimed at preparing future leaders within an organization for success in their roles.
  • Achieved departmental objectives by collaborating with staff to share and implement best practices.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards. Implemented performance reviews and motivational strategies to elevate HR team results. Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions. Maintained human resources regulatory compliance with local, state and federal laws. Organized and led staff orientation programs and training to promote collaboration. Motivated employees through special events, incentive programs, and constructive feedback. Devised hiring and recruitment policies for Number-employee company. Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks. Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams. Instructed senior leaders on appropriate employee corrective steps. Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance. Coordinated technical training and personal development classes for staff members. Discovered and resolved complex employee issues that affected management and business decisions. Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes. Processed employee claims involving performance issues and harassment. Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledg

Phlebotomist II

Carter BloodCare
03.2006 - 01.2010
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.

Education

Certificate - Medical Insurance Billing And Coding

Everest College
Fort Worth, TX

Certificate - Medical Assisting

Fortis College
Baton Rouge, LA

Associate of Applied Science -

Lonestar College Community College
Houston, TX

Certificate - Certified Nursing Assistant

Smithwood College
Houston, TX
02.2023

Skills

  • Critical thinking
  • Pediatric phlebotomy
  • Goal setting
  • Continuous learning
  • Time management
  • Team collaboration
  • Regulatory compliance
  • Professional demeanor
  • Medical terminology
  • Training and mentoring
  • Stress management
  • Adaptable to change
  • Geriatric phlebotomy
  • Anatomy knowledge
  • HIPAA
  • Sample and Specimen Collection
  • Sanitation and Sterilization
  • Quality Control
  • Staff Management
  • Specimen Labeling Procedures
  • Patient Flow
  • Venipuncture and Capillary Puncture
  • Donor Relations
  • Hazardous Waste and Disposal
  • Screening Donors
  • Patient Confidentiality
  • Medical Office Administration
  • Blood Sample Collection
  • Processing Specimens

Timeline

Senior Phlebotomist

Quest Diagnostics
08.2023 - Current

Senior Medical Assistant

Veterans Affairs Medical Center
05.2016 - 01.2018

Phlebotomist II

Carter BloodCare
03.2006 - 01.2010

Senior Human Resources Specialist

United States Army

Certificate - Medical Insurance Billing And Coding

Everest College

Certificate - Medical Assisting

Fortis College

Associate of Applied Science -

Lonestar College Community College

Certificate - Certified Nursing Assistant

Smithwood College

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Eddriel Young