VIET TRAN
Portland,OR
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Phlebotomist
Providence Portland Medical Center
08.2023 - Current
- Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
- Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Inventory Specialist
Walgreens
09.2021 - 09.2022
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Customer Service
Portland Community College
05.2020 - 03.2021
- Team Building
- Time-management
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Maintained customer service standards for department and company at large.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
International Student Mentor
Portland Community College
12.2019 - 05.2020
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Facilitated peer-to-peer conversations to support open communication among mentees.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
- Created individualized mentoring plans for mentees, promoting personal growth and development.
- Assessed students' knowledge, comprehension and study habits to tract progress and set realistic goals.
- Counseled 100 students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
Education
Bachelor of Science - Pre-Radiation Therapy
Portland State University
Portland, OR12.2025
Associate of Science - Pre-Radiation Therapy
Portland Community College
Portland, OR05.2023
High School Diploma -
Cambridge Christian School
Cambridge, MN06.2018
Skills
- Critical Thinking
- Project Oversight
- Team Collaboration
- Health Education
- Staff Management
- Inventory Coordination
- Asset Protection Expertise
- Time Management
- Leadership qualities
Certification
- PT - Phlebotomy Technician
- Phlebotomy Instructor
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Additional Information
Volunteer, Cambridge Christian School 2018-2019
- Presented and drafted various scheduling options for students to help allocate time for classes, extra work and free time
- Assessed students' knowledge, comprehension and study habits to track progress and set realistic goals
- Facilitated peer-to-peer conversations to support open communication among mentees.
Volunteer, Division Midway Alliance 2023 - Present
- Used MS Office to maintain confidential student records relating to education and personal files
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Assisted mentee in getting acclimated to new position or responsibilities by providing guidance.
Timeline
Senior Phlebotomist
Providence Portland Medical Center
08.2023 - Current
Inventory Specialist
Walgreens
09.2021 - 09.2022
Customer Service
Portland Community College
05.2020 - 03.2021
International Student Mentor
Portland Community College
12.2019 - 05.2020
Bachelor of Science - Pre-Radiation Therapy
Portland State University
Associate of Science - Pre-Radiation Therapy
Portland Community College
High School Diploma -
Cambridge Christian School
- PT - Phlebotomy Technician
- Phlebotomy Instructor
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