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Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Professional with more than 10 years of experience developed in the areas of sales and marketing, commercial and strategic planning. Accounting Technician (1997), Bachelor of Business Administration (2011) and certified in Small Business Administration (2020). Extensive experience in the health plan, insurance and private pension, pharmaceutical and automobile industries. Experience in hiring and managing people in Brazil. High motivation for leading groups, focusing on solving internal and external problems, involving departments, suppliers and customers. Strong experience in developing strategic planning and corporate business plans, mainly related to the commercial area. Ability to form strategic partnerships involving new businesses, as well as developing and complementing the product portfolio. Awarded several times for high sales performance.

Eddrina Taylor

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Sales Representative

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