Eddylee Reyes
New York,NY
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Hudson Hill Center for Rehabilitation and Nursing
07.2021 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for 8 to 10 patients unable to self-care, and assisted those with limited mobility in completing tasks.
Dental Receptionist
Let's Smile Dental
01.2019 - 05.2021
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Completed 20 administrative patient intakes with case histories, insurance information and mandated forms.
- Improved patient understanding and compliance with treatment plans by explaining procedures and answering questions.
- Registered and verified patient records before triage with most up-to-date information.
Medical Receptionist
Third Avenue Pediatrics Care: Ghooi Ashok MD
11.2017 - 12.2019
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing 25 to 30 calls daily to appropriate departments while maintaining a polite and professional demeanor.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Associate of Science - Nursing
Hostos Community College
The Bronx, NY2026
Certification -
Nexus
Nexus Medical Training Center07.2024
High School Diploma -
Vanguard Highschool
New York, NY06.2020
Skills
- Basic Life Support
- Documentation
- Personal Hygiene Assistance
- Patient Monitoring
- Feeding Assistance
- Safety Protocols
- Organizational standards
- Room preparation
- Scheduling
- Verbal and written communication
- Behavioral Management
- Certified in CPR/AED
Certification
- CNA - Certified Nursing Assistant
- AHA Heartsaver
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Assistant
Hudson Hill Center for Rehabilitation and Nursing
07.2021 - Current
Dental Receptionist
Let's Smile Dental
01.2019 - 05.2021
Medical Receptionist
Third Avenue Pediatrics Care: Ghooi Ashok MD
11.2017 - 12.2019
Associate of Science - Nursing
Hostos Community College
Certification -
Nexus
High School Diploma -
Vanguard Highschool
- CNA - Certified Nursing Assistant
- AHA Heartsaver
Similar Profiles
Muhyideen AbdulmuminMuhyideen Abdulmumin
Certified Nursing Assistant at Hudson Hill Rehabilitation CenterCertified Nursing Assistant at Hudson Hill Rehabilitation Center
Mierkko AzucenaMierkko Azucena
Physical Therapist at Hudson Park Rehabilitation & Nursing CenterPhysical Therapist at Hudson Park Rehabilitation & Nursing Center
Angelique Santos-HartAngelique Santos-Hart
Dietary Aide at Hudson Park Rehabilitation & Nursing CenterDietary Aide at Hudson Park Rehabilitation & Nursing Center