Eddy Raffic Akanang
Severn,MD
Summary
Dynamic team player with a flexible schedule and strong customer service skills, honed at Kentucky Fried Chicken. Recognized for enhancing customer satisfaction through effective problem-solving and product knowledge. Committed to workplace safety and teamwork, consistently contributing to team success by maintaining high standards of cleanliness and organization.
Overview
1
1
year of professional experience
Work History
Team Member
Kentucky Fried Chicken
03.2023 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Associate of Science - Cyber Security
Anne Arundel Community College
Arnold, MD06-2027
Skills
- Flexible schedule
- Customer service
- Cleaning
- Teamwork and collaboration
- Positive attitude
- Cash handling
- Team building
- Workplace safety
- Following instructions
- Computer skills
- Attention to detail
- Problem-solving
- Product knowledge
- Heavy lifting
- Leadership qualities
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Received consistent positive remarks for quality of care.
- Positively influenced kids with behavior issues, improving family quality of life.
- Successfully ruled into having a great academic year in 2022
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Team Member
Kentucky Fried Chicken
03.2023 - 06.2024
Associate of Science - Cyber Security
Anne Arundel Community College
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