Edelmiro Ortiz
Brandon,FL
Summary
Looking to secure a position in a facility where I can continue to develop and enhance my hands-on skills in a growing company as a professional, knowledgeable Custodian and Concierge Doorman with 10+ years of experience. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Concierge/Residential Doorman
Advantage Building Services
Chicago , IL
05.2021 - 06.2024
- Greeted all residents and guests with a cordial attitude, and provided them with requested information.
- Managed incoming calls from residents ensuring that all requests were handled efficiently and accurately.
- Organized packages received by mail or courier on behalf of residents while ensuring they were properly tracked.
- Ensured compliance with safety regulations within the workplace by following established guidelines.
- Maintained a neat appearance and a professional attitude at all times.
- Performed administrative duties such as filing paperwork related to concierge service transactions.
- Acknowledged and greeted residents entering or leaving building, promoting pleasant environment. Monitor and authorize entrance of vehicles
Groundskeeper/Custodian
Advantage Building Services
Skokie , IL
07.2013 - 05.2021
- Swept and mopped building premises and maintained cleanliness of building area
- Dusted, wiped, and polished all furniture and fixtures, carefully
- Collected and disposed of garbage from trash containers, efficiently
- Operated and maintained all company-provided cleaning equipment, safely
- Observed and maintained the security of the building property
- Assisted with move ins and move out for residents
- Proper cleaning precautions during Covid-19 of elevators, doorknobs, handrails and mailroom
- Changed defective light bulbs and performed minor building maintenance jobs
- Identified and reported all building repair needs and safety hazards to supervisor.
Warehouse Supervisor
Comp Tech
06.2011 - 07.2013
- Organized and refurbished computers
- Stocked pallets with outgoing electronics and computers
- Properly unloaded pallets and put merchandise in its proper place
- Recycled computers and unwanted electronic to be refurbished
- Excellent customer service skills
- Operated a forklift
- Sorted incoming mail and faxes.
Education
HIGH SCHOOL DIPLOMA -
SPAULDING HIGH SCHOOL
06.2004
Skills
- Excellent oral and written communication skills
- Bilingual- Spanish
- Detailed-oriented and efficient in completing projects, able to multi-task
- Ability to work well under pressure
- Conflict resolution expertise
- Effective problem solving
- Project Oversight
- Outstanding customer service
References
References available upon request.
Timeline
Concierge/Residential Doorman
Advantage Building Services
05.2021 - 06.2024
Groundskeeper/Custodian
Advantage Building Services
07.2013 - 05.2021
Warehouse Supervisor
Comp Tech
06.2011 - 07.2013
HIGH SCHOOL DIPLOMA -
SPAULDING HIGH SCHOOL
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