Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Ja'nae Morales

Brandon,FL

Summary

Sales Representative with a strong record in contract negotiation and customer relationship management. Proficient in identifying client needs and providing customized solutions, leading to increased sales and enhanced customer satisfaction. Experienced in sales reporting and cross-selling, fostering repeat business and improving client experiences. Demonstrates exceptional multitasking and time management skills in fast-paced environments, consistently delivering high-quality results under pressure.

Overview

6
6
years of professional experience

Work History

Sales Representative

Spectrum
Riverview, FL
03.2024 - 06.2025
  • Negotiated pricing contracts with customers to maximize profits.
  • Identified customer needs through inquiries and provided tailored solutions.
  • Created detailed reports on daily, weekly, and monthly sales activities.
  • Provided technical support for customers utilizing company products and services.
  • Answered inquiries from prospective customers about product features.
  • Identified opportunities for cross-selling additional products and services.

Sales Representative

Verizon Wireless
Brandon, FL
11.2020 - 10.2023
  • Cultivated customer relationships to drive repeat business.
  • Addressed inquiries from prospective customers about product features and services.
  • Managed inventory by ordering adequate stock for each account.
  • Maintained organized, fully stocked, and accurately priced sales areas to maximize sales.
  • Greeted and assisted customers to enhance overall shopping experiences.
  • Engaged casual shoppers with information on featured products and merchandise recommendations.

Sales Representative

Cricket Wireless
Tampa, FL
10.2019 - 11.2020
  • Strengthened and managed connections with existing clients to guarantee customer satisfaction.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Negotiated deals and handled complaints or objections.

Education

High School Diploma -

Riverview High School
Riverview, FL
05-2019

Skills

  • Customer relationship management
  • Sales reporting
  • Inventory management
  • Contract negotiation
  • Cross-selling techniques
  • Technical support
  • Problem solving
  • Time management
  • Relationship building

Affiliations

  • gym rat
  • rollerskating
  • retail therapy

Languages

English
Professional

References

References available upon request.

Timeline

Sales Representative

Spectrum
03.2024 - 06.2025

Sales Representative

Verizon Wireless
11.2020 - 10.2023

Sales Representative

Cricket Wireless
10.2019 - 11.2020

High School Diploma -

Riverview High School

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