EDEN CONNER
Lafayette,CO
Summary
Collaborative and versatile leader with over 15 years of diverse management experience and a focus on creating meaningful customer relationships.
Overview
17
17
years of professional experience
Work History
Manager, Baker
Sojourners
Denver, Colorado
08.2024 - 07.2026
- Developed and tested new recipes for baked goods at community-focused cafe.
- Regularly created and executed savory breakfast and lunch menu/specials.
- Hired, trained and supervised staff to ensure product quality and consistency.
- Managed inventory, supply ordering, and vendor relationships.
- Handled scheduling, guest relations and any complaint resolutions.
Front Desk Receptionist
Staenberg-Loup Jewish Community Center
Denver, Colorado
04.2020 - 07.2024
- Worked in multiple roles as both a Receptionist and separately in Fitness and Aquatics.
- Greeted customers and made them feel welcome.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Updated customer information in databases.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Preserved facility security by following safety procedures and controlling access via reception desk.
Lead Barista, Event Staff
Soul Caffeine
Daphne, AL
06.2017 - 03.2020
- Consistently prepared and served drinks for 300+ customers daily in a busy, high volume environment
- Took and fulfilled catering orders
- Prepped and operated mobile coffee truck for outside events
- Hosted events in house
- Took inventory and ordered supplies as needed
- Trained incoming team members
- Ensured that storefront and machines were clean and in working order.
Cafe Manager
Le Marais Bakery
San Francisco, CA
04.2014 - 05.2017
- Participated in multiple extensive, in-depth coffee trainings
- Created and implemented a new inventory system to increase efficiency
- Responsible for supply ordering, cash handling, bank deposits
- Assisted in opening a new location
- Hired and trained all staff for new location
- Created content for marketing material and professional food bloggers
- Regularly handled large orders for Williams Sonoma, Fairmont Hotel, etc.
Bakery Assistant Manager
Kara's Cupcakes
San Francisco, CA
03.2011 - 01.2014
- Took customer orders online, over the phone, and in person
- Handled and resolved customer complaints
- Assisted in scheduling
- Worked large events
- Maintained smooth daily operations within the bakery
- Served Blue Bottle Coffee via pour over method
- Helped determine daily bake quantities based on customer volume estimates
- Participated in all aspects of daily operations from cleaning to customer service to cash handling.
Barista and Server
The Local
Irvington, VA
05.2009 - 02.2011
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks and savory menu items.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Skills
- Perceptive customer service
- Empathetic leadership
- Vendor relationships
- Scheduling
- Inventory control
- POS systems
- Artisan baking
- Espresso machine operation
- Latte art
- Menu development
- Culinary oversight
Timeline
Manager, Baker
Sojourners
08.2024 - 07.2026
Front Desk Receptionist
Staenberg-Loup Jewish Community Center
04.2020 - 07.2024
Lead Barista, Event Staff
Soul Caffeine
06.2017 - 03.2020
Cafe Manager
Le Marais Bakery
04.2014 - 05.2017
Bakery Assistant Manager
Kara's Cupcakes
03.2011 - 01.2014
Barista and Server
The Local
05.2009 - 02.2011