Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eden Dalrymple

Wyoming

Summary

Dedicated Customer Service Specialist with proven skills in problem resolution and relationship building. Committed to enhancing customer satisfaction and team performance through effective communication and training.

Overview

3
3
years of professional experience

Work History

Customer Service Specialist

Dicks Sporing Goods
Grandville, MI
10.2023 - Current
  • Resolved customer inquiries effectively, ensuring high satisfaction and repeat business.
  • Assisted in training new team members on product knowledge and service protocols.
  • Processed transactions accurately using point-of-sale systems to enhance efficiency.
  • Collaborated with team members to streamline operations during peak hours.
  • Managed inventory levels, reducing stock discrepancies and improving order fulfillment.
  • Developed solutions for customer complaints, resulting in improved service response times.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Bachelor of Social Work - Social Work

Grand Valley State University
Allendale, MI
04-2029

High School Diploma -

Calvin Christian Highschool
Grandville, MI
05-2025

Skills

  • Customer service
  • Good communication skills
  • Customer relations
  • Customer relationship management
  • Problem resolution
  • Relationship building

Timeline

Customer Service Specialist

Dicks Sporing Goods
10.2023 - Current

Bachelor of Social Work - Social Work

Grand Valley State University

High School Diploma -

Calvin Christian Highschool