High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Representative
CHG Healthcare
05.2024 - Current
Enhanced client satisfaction by addressing their needs promptly and providing personalized solutions.
Achieved high client retention rates through consistent follow-ups and timely resolution of concerns.
Developed strong relationships with clients by establishing trust and understanding their unique requirements.
Conducted regular check-ins with clients to ensure satisfaction and proactively address potential issues.
Business Development Consultant
RBJ Mangement
04.2024 - Current
Increased client base by identifying new business opportunities and developing strategic partnerships.
Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
Conducted market research and analyzed industry trends to inform business development strategies.
Led proposal development efforts, winning multiple high-value contracts for the company.
Implemented data-driven decision-making processes that informed resource allocation and prioritization of business opportunities.
Account Manager / Business Development
TRS Managed Services
02.2024 - 04.2025
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Conducted market research, identifying new business opportunities and potential clients.
Assisted in creating compelling sales presentations, resulting in increased conversion rates.
Developed strong relationships with key stakeholders, enhancing partnerships and collaboration opportunities.
Senior Recruiter
TRS Healthcare
03.2022 - 01.2024
Collaborated with hiring managers to understand job requirements and expectations.
Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Studied job descriptions and qualifications to determine applicant requirements.
Consulted businesses on successful recruiting and retention practices to help minimize turnover.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Senior Recruiter / Business Development
AMN Healthcare
11.2020 - 03.2022
Collaborated with hiring managers to understand job requirements and expectations.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
Contributed to the development and implementation of employer branding initiatives, positioning the company as an appealing workplace for prospective talent.
Sales
Cabana Bay Beach Resort
02.2014 - 08.2021
Consulted with businesses to supply accurate product and service information.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Stayed current on company offerings and industry trends.
Trained new employees on customer service, money handling and organizing strategies.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Met existing customers to review current services and expand sales opportunities.
Education
Bachelor of Science - Environmental Science
University of Central Florida
Orlando, FL
08.2017
Skills
Vendor Management
Relationship Building
Client rapport
Hiring and Developing
Pre-Screening and Qualifying
Hiring and Recruitment Knowledge
Lead Development
Business Development
Account Management
Contract Negotiation
Customer Service
Converting leads
Market forecasting
Sales Analysis
Sales Development
Revenue Generation
Territory Management
Certification
LinkedIn Microsoft Office Expert
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