Eden Gustavsen
Jefferson ,NC
Summary
Dynamic Peer Support Specialist with a proven track record at Benevolence Farm, excelling in recovery guidance and emotional support. Expert in rapport building and resource navigation, fostering client growth through tailored strategies. Committed to advocating for clients, ensuring access to essential services while cultivating a safe and trusting environment.
Overview
6
6
years of professional experience
Work History
Peer Support Specialist
Benevolence Farm
02.2023 - Current
- Encouraged clients through demonstration of recovery and strength.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Cultivated collaborative connections by leveraging advanced listening strategies.
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Enhanced client recovery by providing emotional support and practical guidance.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
- Transported individuals to medical appointments and support meetings whenever needed.
- Documented client interactions and outcomes, maintaining accurate and confidential records.
FOH Team Member/Produce Manager
Saxapahaw General Store
08.2019 - 03.2025
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Assisted in training new hires on company policies and procedures, fostering a supportive atmosphere for newcomers joining the team.
Education
High School Diploma -
Alamance Community College
Graham, NCSkills
- Peer support ethics
- Recovery guidance
- Boundary setting
- Substance abuse awareness
- Self-care management
- Rapport building
- Problem-solving skills
- Stress reduction techniques
- Arranging transportation
- Leadership skills
- Appointment scheduling
- Relationship cultivation
- Resource navigation
- Exemplary communication
- Recovery assistance and support
- Emotional support
- Needs assessment
- Patient advocacy
Timeline
Peer Support Specialist
Benevolence Farm
02.2023 - Current
FOH Team Member/Produce Manager
Saxapahaw General Store
08.2019 - 03.2025
High School Diploma -
Alamance Community College
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